Arbor House Assisted Living Center

What state inspectors found

3 inspections in the last two years · 1 with no deficiencies cited · 2 with findings

Arbor House was inspected three times in the last two years, and two of those three visits resulted in citations. The clean visit was a February 2025 complaint investigation into abuse, grievances, and pests, which closed with no deficiencies; the surveyor found no signs of pests in resident rooms and observed residents receiving assistance in a non-aggressive manner. The October 2024 complaint survey cited the center for failing to report an alleged abuse incident to the state within the required one business day: a resident reported on 08/26/24 that a staff member had been rough and hurt their arm, and the report did not reach OSDH until 09/09/24. The February 2026 licensure survey cited four items: two resident assessments missing required signatures (cited at the pattern level), a medication error in which a resident received one 325 mg acetaminophen tablet instead of the ordered 650 mg and one nasal spray per nostril instead of two, a discharged resident's February 2025 medication and treatment records not retained, and a kitchen employee with no documented abuse training within 90 days of hire. The center filed correction plans after both cited surveys — the February 2026 plan only after the state rejected its first version — and offsite paper revisits in November 2024 and April 2026 found the center back in substantial compliance. At the October 2024 visit the surveyor saw staff answering call lights promptly, and the three residents interviewed that day said they felt safe from abuse.

• In February 2025 the state investigated a complaint alleging abuse, a poor grievance process, and pests, and closed the investigation without citing the center for anything. 02-12-2025
• During that same 2025 visit, the surveyor observed staff and resident interactions and recorded that residents were receiving assistance with care in a non-aggressive manner. 02-12-2025
• The surveyor checked resident rooms for pests, including bed bugs, and found none. 02-12-2025
• In October 2024 the surveyor observed staff answering call lights promptly and helping residents. 10-15-2024

Summarized from Oklahoma State Department of Health survey documents. Inspections are a snapshot of specific days and sample a small number of residents.