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LUXE LIFE NORMAN AL, LLC
Assisted LivingMemory Care

Luxe Life Norman AL, LLC

1060 RAMBLING OAKS DRIVE, NORMAN, OK 73072

Monthly Cost

$3,326 – $5,597/mo

Licensed Beds

86

County

CLEVELAND

Care Type

Assisted Living & Memory Care

Starting price — actual cost depends on care level and room type. Call Paul for a personalized quote at no cost to your family.

What it’s like

Luxe Life Norman (an Ignite Medical Resorts senior living community) is a purpose-driven community in Norman offering recently renovated apartments, expansive communal spaces, concierge-style services, and an upscale hospitality feel under the tagline "It's About Living, Not Aging." Residents can live independently or with varying levels of support, choosing from senior living and memory care, with respite care also available. Sophisticated dining is a centerpiece, led by an executive chef with globally inspired cuisine, a Fireside Grille restaurant, and a LuxeCafe serving Starbucks coffee alongside grab-and-go snacks, sandwiches, and salads.

The community pairs 24/7 access to a nurse with concierge-style hospitality, including a Director of Hospitality, room service, and a Volo tablet for in-room service ordering. Amenities include a Glow Spa offering manicures, haircuts, and massages, a wellness/exercise center, upscale lounges and family rooms, landscaped courtyards and walking paths, and newly renovated outdoor space. Residents help shape the experience through a culinary committee, chef demonstrations, wine-and-cheese gatherings, and catered celebrations for special occasions.

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Community Care and Amenities

Care levels, room types and features at Luxe Life Norman AL, LLC. Not sure which of these your loved one actually needs? That’s where I can help — most families are guessing at this part, and guessing wrong is expensive.

  • Independent Living
  • Assisted Living
  • Memory Care
  • Respite/Short-Term
  • Restaurant-Style Dining
  • Social Activities
  • Fitness & Wellness
  • Outdoor Courtyard
  • 24-Hour Staff
  • On-Site Nursing
  • Chef-Prepared Meals
  • Beauty Salon
  • Respite / Short-Term Stays
  • Incontinence Care
  • Diabetic Care
  • 24/7 access to a nurse
  • Memory care support
  • Restaurant-style dining with executive chef
  • Fireside Grille restaurant
  • LuxeCafe with Starbucks coffee
  • Grab-and-go snacks, sandwiches and salads
  • Room service (Volo in-room tablet ordering)
  • Concierge-style hospitality / Director of Hospitality
  • Glow Spa (manicures, haircuts, massages)
  • Wellness/exercise center
  • Maintenance of apartment, community and grounds
  • Upscale lounges and spacious family rooms
  • Landscaped courtyards and walking paths
  • Personalized activities and community events
  • Recently completed facility renovation
  • On-site Glow Spa and wellness center
  • Executive chef with globally inspired cuisine
  • Starbucks coffee service
  • Culinary committee for resident input on menus
  • Volo in-room service tablet

State Inspection Record

Oklahoma inspects every assisted living and memory care community on a regular schedule, plus any time a complaint comes in. Inspectors are state employees, not part of this site — what follows is what they found, in their own words.

Built by Paul Swales, a senior placement advisor, from Oklahoma State Department of Health inspection records — not from reviews. Assisted living and memory care have no federal star rating.

What state inspectors found

5 inspections in the last two years · 2 with no deficiencies cited · 2 with findings

Between July 2024 and October 2025, OSDH made four on-site visits to Luxe Life Norman, plus two offsite paper revisits. Two of the on-site complaint investigations — July 2024 (abuse, privacy, oral care, staffing) and October 2024 (abuse, neglect, unreported injuries) — closed with no deficiencies cited at all. Across visits, surveyors consistently described residents as clean, well groomed and free of odors, engaged in activities, and treated with dignity and respect, and separate allegations of abuse and of inadequate hydration were investigated and not supported by what inspectors found. The record is not clean, however, and the problems cluster in overnight memory care. In April 2025 a surveyor personally observed the secured memory care unit with no staff in it from 12:13 a.m. to 12:36 a.m.; an aide told the surveyor they leave the unit unstaffed 'quite often'; timekeeping records showed only one staff member in the entire building from 11 p.m. to midnight on three other nights; and the citation was scoped as potentially affecting all 16 memory care residents. That same survey found one resident with no admission assessment and two residents who had gone two to three years without an annual assessment. In October 2025 the state cited two of five sampled staff files with no documentation of first aid and CPR training, and found that an aide had signed off on six hours of every-two-hour overnight safety checks for a memory care resident the aide admitted never seeing. The facility submitted corrective plans and the state closed both rounds of citations, but both revisits were offsite paper reviews — no inspector returned overnight to re-observe memory care staffing. Ask the administrator directly how many awake staff are in the secured unit on the 11 p.m. to 7 a.m. shift, and how overnight safety checks are verified.

  • At the October 2025 inspection, residents in both the assisted living and memory care areas were observed clean, dressed appropriately and free of odors, with staff providing daily care. 10-09-2025
  • Surveyors also saw residents up and about — walking the halls, taking part in activities and interacting with staff — while investigating a staffing complaint. 10-09-2025
  • The state closed out both rounds of citations after reviewing the facility's written plans of correction: paper revisits on 05/27/2025 and 11/10/2025 each found the facility in substantial compliance. Note that these were offsite reviews, not return visits to the building. 05-27-2025
  • An April 2025 investigation into alleged abuse found no evidence of it: residents looked well groomed and showed no distress, no abuse allegations appeared in incident reports, no grievances had been filed, and families, residents and staff reported no abuse or mistreatment. 04-20-2025
Show all 9 findings
  • An allegation that dependent residents were not getting enough to drink was not borne out — surveyors saw drinks offered repeatedly and heard no complaints about dehydration from residents or families. 04-20-2025
  • Two separate complaint investigations (#OK00068895 and #OK00068908) into abuse and injuries of unknown origin were closed by the state with no citations at all after an on-site visit in October 2024. 10-22-2024
  • Inspectors walking through the building repeatedly found residents clean, dressed appropriately and free of odors. 10-22-2024
  • Surveyors watched how staff treated residents and described them as treating residents with dignity and respect, and redirecting residents as needed. 10-22-2024
  • During a July 2024 complaint investigation into abuse, privacy, oral care and staffing, the state reviewed staffing counts, schedules, grievances and resident records and cited nothing. 07-29-2024

What the state also noted

  • October 2025 relicensure survey with complaints: two of five sampled personnel files (a CMA hired 02/25/23 and a CNA hired 02/10/16) had no documentation of first aid and CPR training, and the executive director 'reported they did not know all direct care staff had to have training over first aid and CPR.' Separately, CMA #1 documented every-two-hour checks on memory care Resident #11 from midnight to 6:00 a.m. on 05/18/25, then told the surveyor they had left memory care at midnight and 'should not have signed off on the MAR because they did not visualize Resident #11 themselves.'
  • Neither round of citations was verified by an on-site return. Both revisits — 05/27/2025 and 11/10/2025 — were offsite/paper reviews of the facility's own plan of correction. Overnight memory care staffing was never re-observed by a surveyor.
  • Deficiencies WERE cited at two of the five dated events. April 2025 complaint investigation (#OK00080905): the center failed to keep a minimum of one direct care staff member on duty and awake at all times in the secured memory care unit. The surveyor observed no staff in the memory care unit at 12:13 a.m., 12:21 a.m. and 12:30 a.m. on 04/20/25, with staff returning at 12:36 a.m. CNA #2, asked how often they leave the unit unstaffed to help in assisted living, said 'Quite often. They had to do it last weekend I know.' LPN #1 said 'Two is the bare minimum' and 'I told them we need more staff.' A 'Labor Level Punch Detail' showed a single staff member in the whole building from 11:00 p.m. to midnight on 04/05/25, 04/06/25 and 04/13/25. The state classified the problem as widespread, reaching across the community, and the facility's plan of correction states all 16 memory care residents had the potential to be affected. The same survey also cited no admission assessment for one resident (admitted 09/05/24 with Lewy body dementia) and no annual comprehensive assessments for two residents — Resident #4 missing 2023, 2024 and 2025, and Resident #5 missing 2023 and 2024.
  • Six complaint investigations appear in the bundle. Two allegations were effectively borne out by citations (April 2025 inadequate staffing; October 2025 inaccurate clinical records). The remaining allegations — abuse, illicit behavior by staff, inadequate hydration, care not provided per contract, injuries of unknown origin not reported — produced no citations. OSDH reports in this bundle do not use explicit 'substantiated'/'unsubstantiated' language, so these conclusions are inferred from what was and was not cited.
  • Of the five dated events in the 24-month window, four were on-site (07/29/2024, 10/22/2024, 04/20/2025, 10/09/2025) and one (05/27/2025) was an offsite paper revisit. Two of the on-site events resulted in citations; two closed with no deficiencies cited.
  • The July 2024 investigative report contains an internal date inconsistency — it states the investigation was 'initiated 05/28/2023 at 11:15 a.m.' while the investigation dates are 07/28/24 through 07/29/24. This appears to be a template or OCR error and does not change the outcome (no deficiencies cited).
  • No survey in this bundle addresses meals, call lights, medication administration errors, water temperatures or infection control, so nothing can be said about those areas either way.

Summarized from Oklahoma State Department of Health survey documents. Inspections are a snapshot of specific days and sample a small number of residents.

Full inspection history

Every inspection Oklahoma has on record for this community. The rating is based on the last 2 years, so a community is not scored on something it corrected long ago — but the older record is here to read either way.

Counts toward the rating

  • 2026-07-24Complaint investigation

    No deficiencies were cited

  • 2025-10-09Complaint investigation

    Findings cited, none rising to harm

    • The community failed to maintain accurate clinical records for 1 accuracy of clinical vecorda.
    • The community failed to ensure direct care staff were trained in first aid and CPR for 2 (CMA #2 and CNA #1) of 5 sampled personnel files reviewed.
    • The community failed to maintain accurate clinical records for 1 (#11) of 11 residents sampled for accurate records.
  • 2025-05-27Complaint investigation

    Findings cited, none rising to harm

  • 2025-04-20Complaint investigation

    Findings cited, none rising to harm

    • The community failed to ensure an admission assessment was completed within 30 days before or at the time of admission for 1 (#1) of 6 residents sampled for admission assessments.
    • The community failed to ensure comprehensive assessments within the required timeframe.
    • The community failed to ensure comprehensive assessments were completed every 12 months for 2 (#4 and #5) of 6 residents sampled for comprehensive assessments.
  • 2024-10-22Complaint investigation

    No deficiencies were cited

Earlier inspections on record (6) — not counted toward the rating
  • 2024-07-29Complaint investigationhistory

    No deficiencies were cited

  • 2024-06-28Routine inspectionhistory

    Findings cited, none rising to harm

    • The community failed to obtain a physician or registered nurse signature on the comprehensive assessments for seven (#1, 2, 4, 5, 7, 8, and #9) of ten sampled residents whose comprehensive assessments were reviewed.
    • The community failed to ensure the comprehensive assessment included a personal interview for eight (#1, 2, 3, 4, 5, 7, 8, and #10) of ten sampled residents whose comprehensive assessments were reviewed.
    • The community failed to ensure hot water temperatures were within safe limits.
    • The community failed to ensure medications were reviewed monthly by the RN or pharmacy consultant for ten (#1, 2, 3, 4, 5, 6, 7, 8, 9, and #10) of ten residents whose medications were reviewed.
  • 2024-03-13Complaint investigationhistory

    Findings cited, none rising to harm

    • The community failed to ensure medications were administered according to the physicians’ orders.
    • The community failed to ensure residentw were provided medication as ordered by the physician for three (#1, 2, and #3) of four sampled residents reviewed for medication administration.
    • The community failed to ensure residents were provided medication as ordered by the physician for three(#1, 2, and #3) of four sampled residents reviewed for medication administration.
    • The community failed to assess, monitor, and intervene in a timely manner for a change in condition.
  • 2023-05-23Complaint investigationhistory

    Findings cited, none rising to harm

    • The community failed to ensure whole eggs with their shell intact were pasteurized for eggs served not thoroughly cooked.
    • The community failed to ensure the QA committee met at least quarterly.
    • The community failed to report an allegation of misappropriation to the state agency for one (#4) of one sampled resident reviewed for misappropriation.
    • The community failed to ensure residents records were maintained for at least five years for one (#4) of ten sampled residents whose records were reviewed.
  • 2022-02-09Complaint investigationhistory

    No deficiencies were cited

  • 2019-10-30Complaint investigationhistory

    Findings cited, none rising to harm

    • The community failed to administer medication according to the.
    • The community failed to ensure records 9 , ware accurate and organized, to include, te a) Residents’ do not resuscitate (DNR) status Oklahoma Stale Department of Health.

These are the state’s own inspection reports, which anyone can request from the Oklahoma State Department of Health. We read them; we don’t write them.

Want the actual survey? Enter your contact information and we’ll email it to you.

My help finding the right community costs your family nothing.

You never pay me — the community pays my fee, and only if someone I introduce moves in. And one person calls you back: me, not a call center.

  • The price above is not the price you’ll pay. Care-level charges, community fees, medication management and second-person fees all stack on top of that base rate. I’ll walk you through what this community really charges for someone in your loved one’s situation — and push to get the move-in fee and deposit reduced.
  • Whether they have a room, and would take your loved one. I’ll find out what’s actually open right now and whether they’d genuinely accept this level of care, before you spend a morning touring.
  • How it compares to the others nearby. I hold the same state record for every community in the metro. Their sales office will never tell you the place four miles away has a cleaner history.
Call Paul · (405) 655-5309
Call me before you contact a single community.One conversation usually saves a family weeks, and costs you nothing — here’s why, and how I get paid.
Paul Swales, Senior Placement Advisor at Oklahoma Senior Placement

I’m Paul Swales, and this is what I do all day. A senior placement advisor is the person who finds the right community for your family and does the hard part for you. I’ve read the state health department’s inspection record on every community in this metro. I know which ones will genuinely take your loved one’s level of care, and I make the calls — so you’re not doing this alone at eleven at night on your phone.

It works like a buyer’s agent in real estate. Your family never pays me. The community pays my fee, and only if someone I introduce actually moves in. There’s no cost to your family and no obligation to keep using me.

The one catch is the order. They only pay my fee if I introduce you before you contact them yourself. Call them first and you’re a walk-in — I can’t step in as your advocate after that. It costs your family nothing either way. It only decides whether you have someone on your side.

Your next step

Oklahoma Senior Placement can get you current availability, the real monthly price, and a tour at Luxe Life Norman AL, LLC — at no cost to your family.

  • Unbiased advice on communities, at no cost to your family
  • Help with tours, comparisons, questions
  • Serving the Oklahoma City and Tulsa metros
Call Paul now — (405) 655-5309
or request a tour

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Location

1060 RAMBLING OAKS DRIVE, NORMAN, OK 73072