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NEW HOPE RETIREMENT & CARE CENTER
Assisted LivingMemory Care

New Hope Retirement & Care Center

1220 EAST ELECTRIC BLVD, MCALESTER, OK 74501

Monthly Cost

$3,320 – $5,748/mo

Licensed Beds

55

County

PITTSBURG

Care Type

Assisted Living & Memory Care

Starting price — actual cost depends on care level and room type. Call Paul for a personalized quote at no cost to your family.

NEW HOPE RETIREMENT & CARE CENTER photo 2NEW HOPE RETIREMENT & CARE CENTER photo 3NEW HOPE RETIREMENT & CARE CENTER photo 4NEW HOPE RETIREMENT & CARE CENTER photo 5

Community Care and Amenities

Care levels, room types and features at New Hope Retirement & Care Center. Not sure which of these your loved one actually needs? That’s where I can help — most families are guessing at this part, and guessing wrong is expensive.

  • Social Activities
  • Housekeeping & Laundry
  • Beauty Salon
  • Transportation
  • Medication Management
  • On-Site Nursing
  • Physical Therapy
  • Respite / Short-Term Stays
  • Faith-Based
  • Veterans / VA Benefits
  • Diabetic Care

State Inspection Record

Oklahoma inspects every assisted living and memory care community on a regular schedule, plus any time a complaint comes in. Inspectors are state employees, not part of this site — what follows is what they found, in their own words.

Built by Paul Swales, a senior placement advisor, from Oklahoma State Department of Health inspection records — not from reviews. Assisted living and memory care have no federal star rating.

What state inspectors found

2 inspections in the last two years · 2 with findings

New Hope was inspected twice in the last two years and was cited both times, for the same thing: the home did not have the annual State Fire Marshal inspection the rules require. This was not just a filing problem — the administrator acknowledged to surveyors that the inspection had not been performed, and the state scored the finding at the 'widespread' level, describing potential for more than minimal harm to every resident in the building. The same finding was cited in April 2025, again in January 2026, and again at a March 2, 2026 revisit, before the state confirmed in writing that it was corrected as of March 11, 2026. Neither report described any concern with residents' day-to-day care — but neither report contains any surveyor observations of care, hygiene, meals, activities or staffing either, so nothing here speaks to daily care quality. Families should ask the home directly about staffing and daily routines, and ask to see the current State Fire Marshal inspection certificate.

  • Only one rule was cited at each of the last two licensing inspections, and it was the same rule both times — the annual State Fire Marshal inspection. Neither report cited anything involving resident care, medication, abuse, neglect or staffing. 01-06-2026
  • The state came back out and confirmed the problem had been fixed. A March 11, 2026 revisit found every deficiency cleared. 01-06-2026
  • After each survey the home submitted a written plan of correction and the state found it acceptable. 01-06-2026
  • The state's follow-up letter confirmed in writing that the January 2026 findings had been corrected. 01-06-2026

What the state also noted

  • Both citations were scored at the widespread level, meaning the problem reached across the community rather than one or two residents. The April 2025 report describes 'widespread potential for more than minimal harm for all 12 residents that currently reside in the facility.'
  • The same four-point plan of correction, including the monthly administrator rounds reported to the QAPI committee, was submitted and accepted after the April 2025 citation and did not prevent the identical deficiency from recurring twice.
  • The citation was not documentation-only: the surveys state the annual State Fire Marshal inspection 'was not completed,' and the administrator acknowledged it had not been done from January 2025 through March 2026.
  • Neither survey in the 24-month window was deficiency-free; both resulted in a citation.
  • This was a repeat finding — cited April 10, 2025, again January 6, 2026, and again at the March 2, 2026 revisit before being cleared March 11, 2026, roughly eleven months after it was first cited.
  • The bundle contains no complaint investigations and no surveyor observations of resident care, hygiene, meals, activities or staffing, so nothing in these documents supports or contradicts claims about day-to-day care quality.
  • Census at these inspections was small (8 to 12 residents), so the reports reflect a very small group.

Summarized from Oklahoma State Department of Health survey documents. Inspections are a snapshot of specific days and sample a small number of residents.

Full inspection history

Every inspection Oklahoma has on record for this community. The rating is based on the last 2 years, so a community is not scored on something it corrected long ago — but the older record is here to read either way.

Counts toward the rating

  • 2026-01-06Complaint investigation

    Findings cited, none rising to harm

    • The community failed to ensure a State Fire Marshal annual inspection with approval was completed from January 2025 through January 2026.
  • 2025-04-10Routine inspection

    Findings cited, none rising to harm

    • The community failed to provide documentation that the State Fire Marshal's annual inspection had been performed within the last 12 months.
Earlier inspections on record (4) — not counted toward the rating
  • 2023-09-06Complaint investigationhistory

    Findings cited, none rising to harm

    • The community failed to provide documentation that the State Fire Marshal or their representative completed an annual inspection.
    • The community failed to provide be completed.
  • 2023-02-16Routine inspectionhistory

    No deficiencies were cited

  • 2021-11-02Complaint investigationhistory

    No deficiencies were cited

  • 2019-10-22Complaint investigationhistory

    Findings cited, none rising to harm

    • The community failed to ENSURE EVERY RESIDENT RECORD HAD AN WRITTEN AUTHORIZATION FOR EMERGENCY MEDICAL/DENTAL SERVICE DOCUMENTED AS REQUIRED.
    • The community failed to ENSURE CORRECT STORAGE AND MAINTENANCE OF AN OPENED INSULIN PEN AND VIAL FOR RESIDENT #2 AND #3.

These are the state’s own inspection reports, which anyone can request from the Oklahoma State Department of Health. We read them; we don’t write them.

Want the actual survey? Enter your contact information and we’ll email it to you.

My help finding the right community costs your family nothing.

You never pay me — the community pays my fee, and only if someone I introduce moves in. And one person calls you back: me, not a call center.

  • The price above is not the price you’ll pay. Care-level charges, community fees, medication management and second-person fees all stack on top of that base rate. I’ll walk you through what this community really charges for someone in your loved one’s situation — and push to get the move-in fee and deposit reduced.
  • Whether they have a room, and would take your loved one. I’ll find out what’s actually open right now and whether they’d genuinely accept this level of care, before you spend a morning touring.
  • How it compares to the others nearby. I hold the same state record for every community in the metro. Their sales office will never tell you the place four miles away has a cleaner history.
Call Paul · (405) 655-5309
Call me before you contact a single community.One conversation usually saves a family weeks, and costs you nothing — here’s why, and how I get paid.
Paul Swales, Senior Placement Advisor at Oklahoma Senior Placement

I’m Paul Swales, and this is what I do all day. A senior placement advisor is the person who finds the right community for your family and does the hard part for you. I’ve read the state health department’s inspection record on every community in this metro. I know which ones will genuinely take your loved one’s level of care, and I make the calls — so you’re not doing this alone at eleven at night on your phone.

It works like a buyer’s agent in real estate. Your family never pays me. The community pays my fee, and only if someone I introduce actually moves in. There’s no cost to your family and no obligation to keep using me.

The one catch is the order. They only pay my fee if I introduce you before you contact them yourself. Call them first and you’re a walk-in — I can’t step in as your advocate after that. It costs your family nothing either way. It only decides whether you have someone on your side.

Your next step

Oklahoma Senior Placement can get you current availability, the real monthly price, and a tour at New Hope Retirement & Care Center — at no cost to your family.

  • Unbiased advice on communities, at no cost to your family
  • Help with tours, comparisons, questions
  • Serving the Oklahoma City and Tulsa metros
Call Paul now — (405) 655-5309
or request a tour

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Location

1220 EAST ELECTRIC BLVD, MCALESTER, OK 74501