North County Assisted Living

What state inspectors found

1 inspection in the last two years · 1 with findings

The state made one licensure survey visit to North County in the past two years, in March 2025, and investigated two complaints alongside it. On the call-light and fire-alarm allegations the surveyor's own observations pointed the other way: a call light in one room was answered within 3 minutes, a light the surveyor pushed in another room was answered within 4 minutes, the fire alarm did not engage when call lights were used, and the three residents interviewed expressed no concerns. The second complaint — about meals, homelike environment, resident needs and staffing — produced a report that lists what was toured and reviewed but records no findings either way, so it should not be read as a clearance. The survey itself cited two deficiencies: one newly admitted resident's comprehensive assessment could not be located within the required 14 days after a 02/27/25 admission, and the facility's quality assurance committee had no documented meeting from March 2024 through the March 2025 survey — cited at the widest scope level, meaning the internal system for monitoring incidents, trends and resident satisfaction went undocumented for about a year. OSDH described the deficiencies as representing potential for more than minimal harm, with no actual harm identified. The facility's first plan of correction was rejected because its correction dates exceeded 60 days post-survey; an amended plan was accepted, and an offsite/paper revisit on 05/27/2025 confirmed compliance effective 05/19/2025.

• A complaint alleged the call light system had not worked for some time and that a family member waited 20 minutes before going out to find a caregiver. During the investigation the surveyor observed a call light from room 16 answered by a medication aide within 3 minutes, and two days later pushed the call light in room 15 themselves — it was answered within 4 minutes. 03-20-2025
• The same complaint alleged the emergency call cords and the fire alarm shared one control system. The surveyor reviewed the Fire Marshall report, toured the building, and recorded that the fire alarm did not go off when the call lights were used; the medication aide, DON and administrator each denied the systems were combined. 03-20-2025
• The surveyor interviewed three residents about the concerns raised in the complaint, and none of them expressed any concerns. 03-20-2025
• A second complaint alleged meals weren't served per the menus, the home wasn't homelike, residents' needs weren't met, and staffing was insufficient. The surveyor toured the building, observed residents in private and common areas and dining, observed staff interacting with residents, and reviewed health records, resident contracts, incident reports, grievances and menus. The report records no findings on those allegations, and the two deficiencies cited in the survey were unrelated to them. 03-20-2025

Summarized from Oklahoma State Department of Health survey documents. Inspections are a snapshot of specific days and sample a small number of residents.