Assisted LivingMemory Care

Quail Ridge Senior Living

12401 TRAIL OAKS DRIVE, OKLAHOMA CITY, OK 73120

Monthly Cost

$3,300 – $3,900/mo

Licensed Beds

184

County

OKLAHOMA

Care Type

Assisted Living & Memory Care

Starting price — actual cost depends on care level and room type. Call Paul for a personalized quote at no cost to your family.

What it’s like

Quail Ridge Senior Living in Oklahoma City presents itself as "A Place to Call Home," a friendly, welcoming assisted living community designed to help residents "stay active, happy, and connected." The community acknowledges that moving to senior living "can feel daunting, but you're not alone," and offers a guided, three-step transition process (a strategy call, a personalized plan, then choosing a home) supported by a compassionate team.

The community emphasizes a supportive environment where residents can thrive physically, emotionally, and socially, with virtual or in-person consultation options and personalized living plans. Detailed service and amenity listings are not enumerated on the site's public pages, so specifics beyond the community's stated philosophy and transition support are limited.

Community Care and Amenities

Care levels, room types and features at Quail Ridge Senior Living. Not sure which of these your loved one actually needs? That’s where I can help — most families are guessing at this part, and guessing wrong is expensive.

Assisted Living
Social Activities
Respite / Short-Term Stays
Faith-Based
Incontinence Care
Active lifestyle programming
Personalized living plans
Consultation calls
Guided three-step move-in process (strategy call, personalized plan, choose home)
Virtual or in-person consultation options

State Inspection Record

Oklahoma inspects every assisted living and memory care community on a regular schedule, plus any time a complaint comes in. Inspectors are state employees, not part of this site — what follows is what they found, in their own words.

Built by Paul Swales, a senior placement advisor, from Oklahoma State Department of Health inspection records — not from reviews. Assisted living and memory care have no federal star rating.

What state inspectors found

2 inspections in the last two years · 1 with no deficiencies cited · 1 with findings

Quail Ridge's record over the past two years is mixed. The July 2025 relicensure survey cited the community — including an actual-harm finding after a memory care resident with dementia went out a side door whose lock and alarm had malfunctioned, fell from their wheelchair in the parking lot and was hospitalized, plus blocked stairwell exits and one apartment where the hot water only reached 82 degrees. At the same time, surveyors investigating many other complaints found residents clean and well groomed, staff answering call lights and helping residents, no odors and no pests. The state returned on September 22, 2025, cleared every deficiency from July, and investigated four more complaints — about staffing, medications, meal help and supervision — without citing the community for anything. Families should weigh the clean September follow-up against the fact that this facility currently carries a 'Concern' rating driven by two separate actual-harm findings.

In September 2025 the state came back to investigate four separate complaints and found nothing wrong — no deficiencies were cited. 09-22-2025
A complaint said there weren't enough staff. Inspectors watched staff-to-resident ratios and how quickly staff responded, checked time records and schedules, and interviewed residents, staff and families — and found the community in compliance. 09-22-2025
Complaints about medications, meal assistance and care for dependent residents were investigated by watching mealtimes and daily care and reviewing physician orders, service plans and medication logs. The state found the community in compliance. 09-22-2025
The community fixed everything the state cited in July 2025, and a follow-up visit confirmed it: all deficiencies were cleared. 09-22-2025

Show all 8 findings

During the July 2025 inspection, surveyors saw residents who were clean and well groomed, and watched staff helping residents and answering call lights. 07-22-2025
Complaints about odors and infection control did not hold up — inspectors found no lingering odors anywhere in the building and no residents with odors. 07-22-2025
Complaints about bed bugs and pests were checked in multiple rooms side by side and across the hall from one another. No bed bugs were found and no residents complained about them. 07-22-2025
Complaints about trash and gnats or flies were not sustained; inspectors saw none, and staff described a routine where maintenance removes trash twice a day. 07-22-2025

What the state also noted

— The same July 2025 survey cited the facility, in a pattern affecting several residents, for obstructed stairwell exit doors in two of five stairwells — one blocked by four wheelchairs, a dolly, a shopping cart and two wheeled flat beds — and for hot water at only 82.3 degrees Fahrenheit at one resident's kitchen and bathroom sinks, against the maintenance director's stated standard of at least 114 degrees.
— One July 2025 investigative report (complaint OK00084548, elopement) has an empty 'Summary of Complaint Investigation' section in the OCR text, so the surveyor's narrative for that specific complaint cannot be read.
— This facility carries a 'Concern' rating. Per the bundle's rating header, that rating rests on the July 2025 elopement plus an earlier substantiated insulin-overdose hospitalization (actual harm to one resident, March 2024). The March 2024 survey document is not included here, so this record cannot describe it; families should ask OSDH or the community about it directly.
— The July 22, 2025 relicensure survey cited two deficiencies. One was an actual-harm finding involving one resident: a memory care resident with dementia exited unattended through a side door that failed to lock and alarm, fell from their wheelchair in the parking lot, and was hospitalized. The incident report and hospital record together document superficial lacerations to the left side of the face, a broken top denture, a closed fracture of the left radius and ulna, and a closed fracture of the nasal bone. The resident returned in a left-arm splint with orthopedic follow-up.
— The 11 complaint investigations counted here are the complaint numbers listed on the two survey forms; the documents do not tie each individual complaint number to a specific citation, so the count of substantiated complaints is an estimate based on the elopement allegation matching the elopement citation.

Summarized from Oklahoma State Department of Health survey documents. Inspections are a snapshot of specific days and sample a small number of residents.

Full inspection history

Every inspection Oklahoma has on record for this community. The rating is based on the last 2 years, so a community is not scored on something it corrected long ago — but the older record is here to read either way.

Counts toward the rating

2025-09-22Complaint investigation
No deficiencies were cited
2025-07-22Complaint investigation
Actual harm cited
- The community failed to provide supervision to prevent elopement for 1 (#1) of 3 sampled residents who were reviewed for risk of elopement.
- The community failed to lock and alarm appropriately.

Earlier inspections on record (9) — not counted toward the rating

2024-03-19Complaint investigationhistory
Actual harm cited
- The community failed to ensure a safe home like envionment according to the service agreement for 1 (#9) of 1 sampled residents who was using a heating pad in their room, at the time of the survey.
- The community failed to provide evidence reportable events were reported to the department for 4 (#2, 15, 16, and #17) of 4 sampled residents who had reportable events with missing documentation.
- The community failed to provide evidence a nurse aide was reported to the nurse aide registry for 1 (#2) resident where an allegation of abuse/mistreatment had missing documentation.
- The community failed to ensure residents were assessed in a timely manner after fall.
2023-12-14Complaint investigationhistory
Actual harm cited
- The community failed to establish interventions to eliminate risks of harm to self or others for one (#3) of one sampled resident who was oxygen dependent and non-compliant with the facility's smoking policy.
- The community failed to ensure information on the Senior Living Assessment/ISP related to smoking was completed accurately and in its entirety for four (#1, 4, 6, and #7) of six sampled residents who smoked cigarettes.
- The community failed to provide bathing assistance according to contract.
- The community failed to ensure hot water boilers were in working condition, showers were in good repair and plumbing was in good repair.
2023-09-19Complaint investigationhistory
No deficiencies were cited
2023-01-26Complaint investigationhistory
Actual harm cited
- The community failed to provide physician ordered medication in a timely manner for one (#2) of three sampled residents who required assistance with medication ordering and administration.
2022-06-17Complaint investigationhistory
Findings cited, none rising to harm
- The community failed to ensure staff checked respiration and pulse prior to initiating cardiopulmonary resuscitation (CPR) for one (#1) of one sampled resident reviewed for unresponsiveness for whom CPR was performed.
- The community failed to ensure staff checked ee of one sampled resident reviewed for unresponsiveness for whom CPR was performed.
2022-03-08Complaint investigationhistory
Findings cited, none rising to harm
- The community failed to perform / medication reviews by the RN or pharmacy consultant at least monthly.
- The community failed to have a licensed ; administrator responsible for the operations of the center.
- The community failed to observe a resident swallowing medications for one (#26) of four sampled residents observed for medication administration on the third floor.
- The community failed to maintain documentation to include the title of the staff who administered and/or assist residents with medications.
2021-12-07Complaint investigationhistory
Findings cited, none rising to harm
- The community failed to ensure qualified staff performed wound care for one (#17) of four sampled residents reviewed for wound care.
- The community failed to ensure a comprehensive assessment was coordinated and/or signed by an RN and/or physician for seven (#1, 2, 3, 4, 6, 7, and #17) of 10 sampled residents.
- The community failed to conduct a personal interview between the resident and/or resident's representative and the person completing the form for three (#1, 6, and #9) of 10 sampled residents.
- The community failed to use the assessment to develop an individualized plan of care for five (#1, 7, 9, 21 and #26) of 11 sampled residents with individualized care plans.
2021-08-05Complaint investigationhistory
Findings cited, none rising to harm
- The community failed to secure medications and ensure the medication rooms were locked when left unattended.
- The community failed to monitor the delivery of home health services.
- The community failed to document and notify the resident's representative for a change in condition for one (#1) of two residents with home health services.
- The community failed to perform a significant change assessment for one (#3) of six sampled residents who reside at the center.
2019-10-09Complaint investigationhistory
No deficiencies were cited

These are the state’s own inspection reports, which anyone can request from the Oklahoma State Department of Health. We read them; we don’t write them.

My help finding the right community costs your family nothing.

You never pay me — the community pays my fee, and only if someone I introduce moves in. And one person calls you back: me, not a call center.

The price above is not the price you’ll pay. Care-level charges, community fees, medication management and second-person fees all stack on top of that base rate. I’ll walk you through what this community really charges for someone in your loved one’s situation — and push to get the move-in fee and deposit reduced.
Whether they have a room, and would take your loved one. I’ll find out what’s actually open right now and whether they’d genuinely accept this level of care, before you spend a morning touring.
How it compares to the others nearby. I hold the same state record for every community in the metro. Their sales office will never tell you the place four miles away has a cleaner history.

Call Paul · (405) 655-5309

Call me before you contact a single community.One conversation usually saves a family weeks, and costs you nothing — here’s why, and how I get paid.

I’m Paul Swales, and this is what I do all day. A senior placement advisor is the person who finds the right community for your family and does the hard part for you. I’ve read the state health department’s inspection record on every community in this metro. I know which ones will genuinely take your loved one’s level of care, and I make the calls — so you’re not doing this alone at eleven at night on your phone.

It works like a buyer’s agent in real estate. Your family never pays me. The community pays my fee, and only if someone I introduce actually moves in. There’s no cost to your family and no obligation to keep using me.

The one catch is the order. They only pay my fee if I introduce you before you contact them yourself. Call them first and you’re a walk-in — I can’t step in as your advocate after that. It costs your family nothing either way. It only decides whether you have someone on your side.

Your next step

Oklahoma Senior Placement can get you current availability, the real monthly price, and a tour at Quail Ridge Senior Living — at no cost to your family.

✓ Unbiased advice on communities, at no cost to your family
✓ Help with tours, comparisons, questions
✓ Serving the Oklahoma City and Tulsa metros

Call Paul now — (405) 655-5309

or request a tour

Pick a Date

Helpful guides

Cost of assisted living in Oklahoma Assisted living vs. memory care How to pay for senior care

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Location

12401 TRAIL OAKS DRIVE, OKLAHOMA CITY, OK 73120