OSP
OklahomaSenior Placement
SADDLEBROOK SENIOR LIVING
Assisted LivingMemory Care

Saddlebrook Senior Living

12928 NORTH MAY AVENUE, OKLAHOMA CITY, OK 73120

About

Saddlebrook Senior Living (formerly Proveer at Quail Creek) in Oklahoma City combines resort-style living with engaging experiences and compassionate care in a warm, cozy atmosphere where elegance meets community. Offering assisted living, memory care, and respite stays at 12928 North May Avenue, the community keeps staff available 24 hours a day and focuses on maintaining residents' healthy mind, body, and spirit.

Daily life features three chef-prepared meals a day with Always Available menu options and restaurant-style dining rooms, plus monthly cookouts and diverse programming including art classes, gardening, knitting, and outdoor activities. Personal care covers bathing, dressing, hygiene, medication management, and mobility assistance, and residents enjoy pet-friendly apartments with walk-in showers and high-speed wi-fi, a beauty salon, movie theater, game room and art center, gardens and walking paths, outdoor patios, exercise programs, and scheduled transportation for appointments and outings.

  • Care levels: Assisted Living, Memory Care
  • Room types: Private Room, Studio, One-Bedroom, Shared Bedroom
  • Pricing starts around $3,695/month
  • 116 licensed beds

Monthly Cost

Starting at $3,695/mo

Licensed Beds

116

County

OKLAHOMA

Care Type

ALF & Memory Care

Starting price — actual cost depends on care level and room type. Call Paul for a personalized quote at no cost.

OSP RatingOSP FairHow we rate: the OSP Rating is built from this community’s Oklahoma State Department of Health (OSDH) survey history — weighing how recent, how frequent, and how serious the state’s inspection findings are. (Assisted living has no federal star rating, so we base it on the state’s public survey record.)

Faira solid, generally acceptable record, with a few state findings worth a quick question.

📞Often nothing to worry about. The state’s findings are summarized below — call Paul if you want help judging whether any of them would matter for your loved one.

Based on Oklahoma state (OSDH) survey history — assisted living and memory care have no federal star rating.

What state inspectors found

2 inspections in the last two years · 2 with no deficiencies cited · 2 with findings

Saddlebrook had eight complaint investigations folded into its November 2025 relicensure survey, plus one in October 2024. Several allegations were not borne out: inspectors reported no concerns about fall prevention, no issues on the communicable-disease and elevator/utility complaints, found the building clean with no medication errors cited, wrote no abuse deficiency after investigating two abuse complaints, described staff interactions with residents as all positive, and heard from residents that they had no complaints about the taste or variety of the food. But this is not a clean record, and some of the complaints were borne out. The November 2025 survey cited the community at the widest severity level (F) for insufficient staffing, based on a call-light report showing 81 responses over 15 minutes, schedules with as few as two staff overnight covering both memory care and assisted living, and one resident who said the call button was sometimes not answered for hours and medications were not always given on time. The same survey cited unlabeled, undated and expired food in all three refrigerators, including cream and milk past their manufacturer expiration dates, and found the posted state license had expired on 09/11/2025 under a court-appointed receivership; the license problem was still uncorrected at a March 2026 revisit, the first plan of correction was rejected, and it was not resolved until April 2026. In October 2024 the state cited the community after a resident walked away from a group outing to the fair, was missing about two hours and was found by police, and the facility did not report the resident missing to OSDH. Every state verification of correction in this record was an offsite paper review rather than a return visit, so no inspector has documented on site that staffing or call-light response actually improved. If you tour here, ask directly about evening, night and weekend staffing, typical call-light response times, and what the outing and missing-resident procedures are now.

  • State inspectors looked specifically at fall prevention after a complaint, and after touring the building, watching care and talking with residents and staff, they found nothing of concern. 11-14-2025
  • A complaint claimed the community had failed to identify and stop the spread of a contagious illness. Inspectors observed residents for skin or other signs of irritation and identified no issues, and asked residents and staff about infection control and mitigation protocols. No infection-control deficiency was cited. 11-14-2025
  • After a complaint about the building itself, inspectors confirmed the elevators were working and that the community had kept up with monthly inspections and repairs, and found no problems with utilities or comfort. 11-14-2025
  • A separate complaint alleged a dirty building and medication problems. Inspectors found the community clean with no environmental deficiencies observed, and their record review and interviews turned up no medication errors, with treatment and physician orders current. 11-14-2025
Show all 9 findings
  • When inspectors asked residents about the food, residents told them they had no complaints about quality or variety. 11-14-2025
  • Inspectors watching how staff treated residents during a complaint investigation into abuse described everything they saw as positive. 11-14-2025
  • Two separate complaints alleging abuse of residents were investigated on site, including a review of health records, reported incidents and grievances and interviews with residents and staff, and no abuse deficiency was written up. 11-14-2025
  • The reporting problem found in the October 2024 investigation was corrected, and the state confirmed in a paper revisit that the community was back in substantial compliance. 10-02-2024
  • The state confirmed in May 2026, again through a paper revisit, that the deficiencies still open from this inspection cycle had been cleared. 11-14-2025

What the state also noted

  • Neither of the two surveys in the last 24 months was deficiency-free; both resulted in citations.
  • The November 2025 relicensure survey cited insufficient staffing as a widespread problem — reaching residents across the community, the most widespread level in this record — based on a call-light report showing 81 response times over 15 minutes, staff schedules with as few as two staff overnight for memory care and assisted living combined, and residents reporting delays.
  • One resident specifically told the surveyor the call button was 'not timely, sometimes not answered for hours, and medications were not always administered timely.' A second resident raised concerns about staffing on evenings, nights and weekends.
  • The same survey cited the food safety rule - graded as a pattern, affecting several residents - for unlabeled, undated and expired food in 3 of 3 refrigerators observed, including half-and-half with a manufacturer expiration of 9/16/25 and 2% milk with a manufacturer expiration of 10/12/25. One of the complaints investigated that visit (OK00085975) alleged food was not prepared and served under sanitary conditions, so that allegation was at least partly borne out and should not be described as cleared.
  • The community's state license expired 09/11/2025 and was still not active at the 03/02/2026 paper revisit; OSDH rejected the first plan of correction on 03/10/2026 as unacceptable, noting the facility had been operating without a license since September 11, 2025. The lapse is tied to a receivership appointed 03/03/2025. It was reported corrected effective 04/27/2026.
  • The October 2024 complaint survey cited the facility under the incident-reporting rule for failing to report to OSDH that a resident went missing for about two hours during a group outing to the fair; the resident was located by police. The administrator told the surveyor it was a judgment call not to report it. That citation was corrected and verified in November 2024.
  • The surveyor's October 2024 observation that residents moved about freely and signed in and out at the front desk came from that same investigation and should not be read as a finding that supervision or elopement prevention was adequate.
  • Every verification of correction in this record - 11/04/2024, 03/02/2026 and 05/13/2026 - was an offsite/paper revisit. The documents contain no on-site re-inspection confirming that staffing levels or call-light response times actually improved.
  • OSDH investigative reports here do not use the words 'substantiated' or 'unsubstantiated,' so the count of substantiated complaints is not stated in the documents and is not reported. (The 'UNSUBSTANTIATED' wording in the bundle header is site-generated metadata, not OSDH language.)

Summarized from Oklahoma State Department of Health survey documents. Inspections are a snapshot of specific days and sample a small number of residents.

Paul Swales, Senior Placement Advisor at Oklahoma Senior Placement

Call me before you call them. Once you contact the community directly, they treat you as a walk-in — and I usually can't step in as your advocate anymore. Reach me first and you keep someone on your side for the whole search, free. There are a couple of things about this community I'd tell you on the phone that aren't on this page.

Paul Swales, Senior Placement Advisor · Oklahoma Senior Placement

(405) 655-5309

Services & amenities

  • Chef-Prepared Meals
  • Restaurant-Style Dining
  • Social Activities
  • Housekeeping & Laundry
  • Fitness & Wellness
  • Beauty Salon
  • Outdoor Courtyard
  • Transportation
  • 24-Hour Staff
  • Medication Management
  • Pet Friendly
  • Hospice
  • Respite / Short-Term Stays
  • Incontinence Care
  • Assistance with bathing and dressing
  • Hygiene and grooming support
  • Mobility assistance
  • Three chef-prepared meals daily with Always Available menu
  • Restaurant-style dining rooms
  • Housekeeping
  • Laundry and linen services
  • Movie theater
  • Game room and art center
  • Gardens and walking paths
  • Outdoor patios
  • Scheduled transportation
  • Exercise programs
  • Social events and entertainment

Care levels offered

Assisted LivingMemory Care

Room & apartment types

Private RoomStudioOne-BedroomShared Bedroom

Special features

  • Pathways Memory Care Program for dementia, Alzheimer's and Parkinson's
  • Together We Dine culinary program with fresh ingredients
  • Pet-friendly apartments with walk-in showers and high-speed wi-fi
  • Separate memory care and assisted living activity calendars
  • Monthly cookouts and special events

More photos

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Schedule a Tour

Oklahoma Senior Placement can guide you through options at SADDLEBROOK SENIOR LIVING — no cost, no obligation.

Paul Swales, Senior Placement Advisor

(405) 655-5309
  • Free, unbiased advice on communities
  • Help with tours, comparisons, questions
  • Serving the Oklahoma City metro exclusively

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Get Help Placing a Loved One

Oklahoma Senior Placement helps families find the right assisted living community at no cost to you. Call us for current availability, pricing, and a personal tour at Saddlebrook Senior Living.

Location

12928 NORTH MAY AVENUE, OKLAHOMA CITY, OK 73120