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SAND SAGE OF THE HIGHLANDS
Assisted LivingMemory Care

Sand Sage Of The Highlands

1017 WEST HIGHWAY 152, MUSTANG, OK 73064

Monthly Cost

Starting at $3,050/mo

Licensed Beds

79

County

CANADIAN

Care Type

Assisted Living & Memory Care

Starting price — actual cost depends on care level and room type. Call Paul for a personalized quote at no cost to your family.

What it’s like

Sand Sage of The Highlands (formerly Willowood at Mustang) is a Milestone Retirement senior living community in Mustang specializing in assisted living, memory care, and respite care. The community's tagline, "Discover the Heart of Better Living," reflects its aim to "provide each of our residents with personalized, tailored programs so they can live their lives with vibrancy and dignity," offering "a beautiful blend of privacy, safety, security and community to create a warm and familiar environment." Expert caregivers offer "the right amount of support needed to enjoy the life they choose," including assistance with activities of daily living such as bathing and dressing, and medication management.

Dining is a highlight, with a culinary team "dedicated to creating exceptional dining experiences that nourish both body and soul" and chef-prepared meals. Structured engagement programs are "thoughtfully designed to enrich the lives of our cherished residents through meaningful activities that stimulate both mind and spirit." The community operates around the clock, offers a resident online portal and an after-hours emergency contact line, and includes a dedicated Lighthouse Memory Care program.

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Community Care and Amenities

Care levels, room types and features at Sand Sage Of The Highlands. Not sure which of these your loved one actually needs? That’s where I can help — most families are guessing at this part, and guessing wrong is expensive.

  • Assisted Living
  • Memory Care
  • Respite/Short-Term
  • Chef-Prepared Meals
  • Social Activities
  • Outdoor Courtyard
  • 24-Hour Staff
  • Medication Management
  • Respite / Short-Term Stays
  • Incontinence Care
  • Veterans / VA Benefits
  • Assistance with activities of daily living (bathing, dressing)
  • Casual and social dining options
  • Structured engagement and activity programs
  • Memory care (Lighthouse program)
  • Respite care
  • Resident online portal
  • After-hours emergency contact line
  • 24/7 community operations
  • Outdoor patios and courtyard spaces
  • Recently rebranded from Willowood at Mustang
  • Lighthouse Memory Care program
  • Dedicated culinary team
  • Resident online portal and after-hours emergency line

State Inspection Record

Oklahoma inspects every assisted living and memory care community on a regular schedule, plus any time a complaint comes in. Inspectors are state employees, not part of this site — what follows is what they found, in their own words.

Built by Paul Swales, a senior placement advisor, from Oklahoma State Department of Health inspection records — not from reviews. Assisted living and memory care have no federal star rating.

What state inspectors found

3 inspections in the last two years · 1 with no deficiencies cited · 2 with findings

Sand Sage of the Highlands had three state inspections in the past two years. The June 2025 visit looked into three complaints covering medications, staffing, call lights, personal care, abuse, and a resident leaving the building, and ended with no deficiencies cited — inspectors interviewed residents, family and staff and did not find the problems alleged, and staff clearly knew the abuse-reporting rules. A fourth complaint, about qualified staff assisting with bathing, was investigated alongside the July 2024 licensure survey. The two full licensure inspections did find problems: the July 2024 survey cited six issues, including a resident with repeated falls whose needs had outgrown what the center was licensed to provide, missed follow-up checks after falls, an unlocked medication cart, and wound care not coordinated with hospice; the November 2025 survey cited one issue involving dishwasher sanitizer levels and missing sanitation logs. Both sets of problems were corrected and the state verified compliance on follow-up, and the most recent inspection went from six citations down to one.

  • The single problem found in the November 2025 inspection was also corrected, and the state verified the facility was back in compliance as of January 1, 2026. 11-20-2025
  • The facility's written correction plans were reviewed and accepted by the state after both inspections that found problems. 11-20-2025
  • The most recent full licensure inspection, in November 2025, resulted in one citation — down from six at the previous full inspection in July 2024. 11-20-2025
  • In June 2025 the state investigated three separate complaints at once and came away with a clean result — no deficiencies were cited. 06-12-2025
Show all 12 findings
  • An anonymous complaint alleging medication errors, too few staff, slow call-light response, and missed help with daily personal care was investigated on site, and the surveyor did not find problems in any of those care areas. 06-12-2025
  • During an abuse investigation, the surveyor asked six residents directly whether they had ever been abused or seen abuse at the facility, and all six said they had not. 06-12-2025
  • Five memory care staff members were interviewed one by one, and each could explain the facility's abuse policy and what they are required to report, and each confirmed they receive abuse training at hire and every year. 06-12-2025
  • When a staff member witnessed an abuse incident, the facility acted the same day — it reported it up immediately, had hospice examine the resident, assigned one-on-one staffing that evening, and notified the family, physician and police. 06-12-2025
  • The employee involved was suspended right away and fired after the investigation, and the entire memory care staff attended a special abuse training session the very next day, with a sign-in sheet showing everyone was there. 06-12-2025
  • A complaint that the facility failed to supervise a resident who walked out was investigated and not sustained; the state found no deficient practice, and the resident's own family told the surveyor they had no concerns about the facility or the care given. 06-12-2025
  • After that resident walked out, the facility kept her under one-on-one watch until a safe new placement was arranged. 06-12-2025
  • The six problems found in the July 2024 inspection were all fixed, and the state confirmed it in a follow-up review that October. 07-26-2024

What the state also noted

  • The November 20, 2025 licensure survey cited one deficiency: dishwasher sanitizer measured below the required 50-100 ppm (one reading of 10 ppm) and sanitizer levels had not been recorded for November 2025.
  • The June 2025 elopement complaint (OK00083349) concerned a real incident, not a false alarm: the facility self-reported that on 06/01/2025 at 8:30 p.m. a resident with dementia and her husband left the facility, and the resident was found sitting on the ground by a passing Good Samaritan before staff escorted them back. She was later discharged to a higher level of care. The surveyor identified no deficient practice, but the positives here describe the response, not that nothing happened.
  • The abuse investigation (OK00080178) likewise concerned a real self-reported incident from 03/20/2025 that a staff member witnessed; the positives describe how the facility responded, not that nothing happened. The resident involved was interviewed and stated he did not recall the event, and he is within the sample of six residents who denied experiencing or witnessing abuse.
  • The July 2024 findings were substantive, not paperwork-only: Resident #8 told the surveyor they had had 27 falls since admission, was sent to the emergency room repeatedly, and received 10 staples to the head after a 07/14/24 fall; the Resident Care Director confirmed the resident exceeded the level of care the center could provide. Resident #3 was observed with deep purple bruising to the right eye, neck, shoulder and both arms, and with an undated dressing over a reopened leg wound the RCD was unaware of.
  • The July 2024 survey ran alongside complaint #OK00064008 about qualified staff providing bathing assistance. The report does not state whether that specific allegation was substantiated, and none of the citations from that survey concern bathing, so 'complaints substantiated: 0' reflects that no bathing-related deficiency appears on the State Form rather than an explicit finding of non-substantiation.
  • This facility does not have a spotless record. The July 26, 2024 licensure survey cited six deficiencies (level of care for a resident with repeated falls, food labeling and dating, a missing admission assessment, an assessment not signed by an RN or physician, resident-rights findings covering 48-hour post-fall assessments, an unlocked medication cart, an unsanitized blood pressure cuff and an unfollowed dietitian supplement recommendation, and failure to coordinate wound care with hospice).
  • The documents contain no favorable general surveyor observations about resident appearance, hygiene, odors, meals, activities, or the physical environment, so no positive conclusions can be drawn about those areas.
  • The site's overall rating is Fair, reflecting the citation history above.

Summarized from Oklahoma State Department of Health survey documents. Inspections are a snapshot of specific days and sample a small number of residents.

Full inspection history

Every inspection Oklahoma has on record for this community. The rating is based on the last 2 years, so a community is not scored on something it corrected long ago — but the older record is here to read either way.

Counts toward the rating

  • 2025-11-20Routine inspection

    Findings cited, none rising to harm

  • 2025-06-12Complaint investigation

    No deficiencies were cited

Earlier inspections on record (4) — not counted toward the rating
  • 2024-07-26Complaint investigationhistory

    Findings cited, none rising to harm

    • The community failed to ensure a resident with PTET [mites ccs teeoesio etree) oeahanpd ees 1.
    • The community failed to ensue assessments were coordinated by a physician or RN for one (#2) of eight sampled residence reviewed for i Ee el 1.
    • The community failed to coordinate care with a third party provider for one (#3) of one sampled resident reviewed for third party providers.
  • 2024-02-01Complaint investigationhistory

    No deficiencies were cited

  • 2023-06-01Complaint investigationhistory

    Findings cited, none rising to harm

    • The community failed to ensure a reportable incident was submitted to the State Department within one department business day for one (#3) of three sampled residents reviewed for abuse.
    • The community failed to notify the nurse aide registry of an allegation of abuse involving CNA #2 for one (#1) of three sampled residents reviewed for abuse.
    • The community failed to ensure medications were administered as ordered for one (#4) of ten sampled residents reviewed for medications.
  • 2019-10-10Complaint investigationhistory

    No deficiencies were cited

These are the state’s own inspection reports, which anyone can request from the Oklahoma State Department of Health. We read them; we don’t write them.

Want the actual survey? Enter your contact information and we’ll email it to you.

My help finding the right community costs your family nothing.

You never pay me — the community pays my fee, and only if someone I introduce moves in. And one person calls you back: me, not a call center.

  • The price above is not the price you’ll pay. Care-level charges, community fees, medication management and second-person fees all stack on top of that base rate. I’ll walk you through what this community really charges for someone in your loved one’s situation — and push to get the move-in fee and deposit reduced.
  • Whether they have a room, and would take your loved one. I’ll find out what’s actually open right now and whether they’d genuinely accept this level of care, before you spend a morning touring.
  • How it compares to the others nearby. I hold the same state record for every community in the metro. Their sales office will never tell you the place four miles away has a cleaner history.
Call Paul · (405) 655-5309
Call me before you contact a single community.One conversation usually saves a family weeks, and costs you nothing — here’s why, and how I get paid.
Paul Swales, Senior Placement Advisor at Oklahoma Senior Placement

I’m Paul Swales, and this is what I do all day. A senior placement advisor is the person who finds the right community for your family and does the hard part for you. I’ve read the state health department’s inspection record on every community in this metro. I know which ones will genuinely take your loved one’s level of care, and I make the calls — so you’re not doing this alone at eleven at night on your phone.

It works like a buyer’s agent in real estate. Your family never pays me. The community pays my fee, and only if someone I introduce actually moves in. There’s no cost to your family and no obligation to keep using me.

The one catch is the order. They only pay my fee if I introduce you before you contact them yourself. Call them first and you’re a walk-in — I can’t step in as your advocate after that. It costs your family nothing either way. It only decides whether you have someone on your side.

Your next step

Oklahoma Senior Placement can get you current availability, the real monthly price, and a tour at Sand Sage Of The Highlands — at no cost to your family.

  • Unbiased advice on communities, at no cost to your family
  • Help with tours, comparisons, questions
  • Serving the Oklahoma City and Tulsa metros
Call Paul now — (405) 655-5309
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Location

1017 WEST HIGHWAY 152, MUSTANG, OK 73064