OSP
OklahomaSenior Placement
THE ARBORS ASSISTED LIVING CENTER
Assisted Living

The Arbors Assisted Living Center

4502 WEST RANDOLPH, ENID, OK 73703

  • Pricing starts around $4,050/month
  • 20 licensed beds

Monthly Cost

Starting at $4,050/mo

Licensed Beds

20

County

GARFIELD

Care Type

ALF

Starting price — actual cost depends on care level and room type. Call Paul for a personalized quote at no cost.

OSP RatingOSP FairHow we rate: the OSP Rating is built from this community’s Oklahoma State Department of Health (OSDH) survey history — weighing how recent, how frequent, and how serious the state’s inspection findings are. (Assisted living has no federal star rating, so we base it on the state’s public survey record.)

Faira solid, generally acceptable record, with a few state findings worth a quick question.

📞Often nothing to worry about. The state’s findings are summarized below — call Paul if you want help judging whether any of them would matter for your loved one.

Based on Oklahoma state (OSDH) survey history — assisted living and memory care have no federal star rating.

What state inspectors found

1 inspection in the last two years · 1 with findings

The Arbors was inspected in October 2025 in a combined relicensure survey and investigation of three complaints, with surveyors on site unannounced across five days. On the abuse and medication allegations the state found no deficient practice: surveyors watched medications being administered, saw professional interactions between staff and residents, and no resident complained to them about staff, about medication being withheld, or about not getting help with daily activities. Residents also confirmed they chose their own outside providers. This was not a clean survey, however - five deficiencies were cited. All three resident bathrooms tested had bathing water above the 115-degree limit, one at 132 to 135 degrees. None of the six sampled residents had documentation that a nurse or pharmacist reviewed their medications monthly, and none of six sampled assessments were signed by the resident or their representative. An involuntary-discharge notice was missing required components, including the date the resident had to leave and how to request a hearing. Most seriously, the center was cited for failing to assess and monitor skin integrity for a resident with radiation burns who was undergoing radiation and chemotherapy; a progress note shows twice-daily cream orders were reduced to once daily because the center had no nurse on site around the clock and home health could visit only once a day. That resident moved out in September 2024. The center had a plumber adjust water temperatures two days after the inspection and submitted a correction plan the state accepted, but this bundle contains no revisit letter confirming the fixes were verified on site.

  • During the October 2025 inspection, surveyors watched medications actually being given to residents and described the interactions between staff and residents as professional. 10-22-2025
  • Complaints alleging that residents were verbally or psychosocially abused were investigated by the state, and surveyors found no deficient practice related to resident abuse or to pharmaceutical services. 10-22-2025
  • When the surveyors were on site, no resident told them staff were withholding medication or failing to help them with daily activities. 10-22-2025
  • Residents themselves told the surveyors they got their medications when they needed them, and staff confirmed medications were given as the physician ordered. 10-22-2025
Show all 8 findings
  • A complaint claiming residents were not allowed to pick their own outside providers (such as home health) was not sustained; residents told surveyors they chose their own, and surveyors saw providers from several different agencies working with residents. 10-22-2025
  • Staff were observed awake and alert during the investigation, including a complaint visit that began unannounced in the afternoon and continued over several days. 10-22-2025
  • The center acted quickly on the hot-water problem the surveyor found, bringing in a plumbing company two days after the inspection to adjust the water heater and mixing valves down to 120 degrees. 10-22-2025
  • The state reviewed the center's written plan to fix everything that was cited and found it acceptable. 10-22-2025

What the state also noted

  • Five deficiencies were cited, so this was not a clean survey: involuntary termination notice (isolated, one or a few residents), assessment interview/signature, hot water over 115F (a pattern, several residents), monthly medication review (a pattern, several residents), and skin integrity (a pattern, several residents).
  • The skin-integrity citation was a failure to ASSESS AND MONITOR skin integrity, not merely a documentation lapse. The resident had radiation burns to the lower abdomen and perineal area, and the 08/29/24 progress note records that twice-daily wound-care creams were cut to once daily because the center had no nurses in the building 24/7 and home health could only come once daily. Requested hospital records were never provided to the surveyor. The resident moved out 09/08/24.
  • The neglect portion of the abuse/neglect allegation was NOT cleared. The investigative reports state only that there was no deficient practice 'related to resident abuse or pharmaceutical services'; the wound-assessment and involuntary-discharge allegations in complaint OK00073572 both resulted in citations - one for skin integrity, one for the involuntary termination notice.
  • All three sampled resident bathrooms exceeded the hot-water limit (123-127F, 132-135F, and 124F). Water at 132-135F is a scald risk for a frail adult, not a paperwork issue.
  • The plan-of-correction letter records a prospective compliance date - deficiencies 'will be corrected' by 11/17/2025 - and the bundle contains no revisit letter verifying corrections were completed.
  • Only one survey from the last 24 months is included, so there is no earlier survey in this bundle to compare against for trends.

Summarized from Oklahoma State Department of Health survey documents. Inspections are a snapshot of specific days and sample a small number of residents.

Paul Swales, Senior Placement Advisor at Oklahoma Senior Placement

Call me before you call them. Once you contact the community directly, they treat you as a walk-in — and I usually can't step in as your advocate anymore. Reach me first and you keep someone on your side for the whole search, free. There are a couple of things about this community I'd tell you on the phone that aren't on this page.

Paul Swales, Senior Placement Advisor · Oklahoma Senior Placement

(405) 655-5309

Services & amenities

  • Diabetic Care
  • Social Activities
  • Medication Management
  • Respite / Short-Term Stays
  • Faith-Based
  • Incontinence Care

More photos

THE ARBORS ASSISTED LIVING CENTER photo 2

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Paul Swales, Senior Placement Advisor

(405) 655-5309
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Location

4502 WEST RANDOLPH, ENID, OK 73703