Assisted Living

The Arbors Assisted Living Center

Name: The Arbors Assisted Living Center
Address: 4502 WEST RANDOLPH, Enid, OK, 73703, US
Price range: $4,050/mo

4502 WEST RANDOLPH, ENID, OK 73703

Monthly Cost

Starting at $4,050/mo

Licensed Beds

County

GARFIELD

Care Type

Assisted Living

Starting price — actual cost depends on care level and room type. Call Paul for a personalized quote at no cost to your family.

Community Care and Amenities

Care levels, room types and features at The Arbors Assisted Living Center. Not sure which of these your loved one actually needs? That’s where I can help — most families are guessing at this part, and guessing wrong is expensive.

Diabetic Care
Social Activities
Medication Management
Respite / Short-Term Stays
Faith-Based
Incontinence Care

State Inspection Record

Oklahoma inspects every assisted living and memory care community on a regular schedule, plus any time a complaint comes in. Inspectors are state employees, not part of this site — what follows is what they found, in their own words.

Built by Paul Swales, a senior placement advisor, from Oklahoma State Department of Health inspection records — not from reviews. Assisted living and memory care have no federal star rating.

What state inspectors found

1 inspection in the last two years · 1 with findings

The Arbors was inspected in October 2025 in a combined relicensure survey and investigation of three complaints, with surveyors on site unannounced across five days. On the abuse and medication allegations the state found no deficient practice: surveyors watched medications being administered, saw professional interactions between staff and residents, and no resident complained to them about staff, about medication being withheld, or about not getting help with daily activities. Residents also confirmed they chose their own outside providers. This was not a clean survey, however - five deficiencies were cited. All three resident bathrooms tested had bathing water above the 115-degree limit, one at 132 to 135 degrees. None of the six sampled residents had documentation that a nurse or pharmacist reviewed their medications monthly, and none of six sampled assessments were signed by the resident or their representative. An involuntary-discharge notice was missing required components, including the date the resident had to leave and how to request a hearing. Most seriously, the center was cited for failing to assess and monitor skin integrity for a resident with radiation burns who was undergoing radiation and chemotherapy; a progress note shows twice-daily cream orders were reduced to once daily because the center had no nurse on site around the clock and home health could visit only once a day. That resident moved out in September 2024. The center had a plumber adjust water temperatures two days after the inspection and submitted a correction plan the state accepted, but this bundle contains no revisit letter confirming the fixes were verified on site.

During the October 2025 inspection, surveyors watched medications actually being given to residents and described the interactions between staff and residents as professional. 10-22-2025
Complaints alleging that residents were verbally or psychosocially abused were investigated by the state, and surveyors found no deficient practice related to resident abuse or to pharmaceutical services. 10-22-2025
When the surveyors were on site, no resident told them staff were withholding medication or failing to help them with daily activities. 10-22-2025
Residents themselves told the surveyors they got their medications when they needed them, and staff confirmed medications were given as the physician ordered. 10-22-2025

Show all 8 findings

A complaint claiming residents were not allowed to pick their own outside providers (such as home health) was not sustained; residents told surveyors they chose their own, and surveyors saw providers from several different agencies working with residents. 10-22-2025
Staff were observed awake and alert during the investigation, including a complaint visit that began unannounced in the afternoon and continued over several days. 10-22-2025
The center acted quickly on the hot-water problem the surveyor found, bringing in a plumbing company two days after the inspection to adjust the water heater and mixing valves down to 120 degrees. 10-22-2025
The state reviewed the center's written plan to fix everything that was cited and found it acceptable. 10-22-2025

What the state also noted

— The plan-of-correction letter records a prospective compliance date - deficiencies 'will be corrected' by 11/17/2025 - and the bundle contains no revisit letter verifying corrections were completed.
— The skin-integrity citation was a failure to ASSESS AND MONITOR skin integrity, not merely a documentation lapse. The resident had radiation burns to the lower abdomen and perineal area, and the 08/29/24 progress note records that twice-daily wound-care creams were cut to once daily because the center had no nurses in the building 24/7 and home health could only come once daily. Requested hospital records were never provided to the surveyor. The resident moved out 09/08/24.
— Five deficiencies were cited, so this was not a clean survey: involuntary termination notice (isolated, one or a few residents), assessment interview/signature, hot water over 115F (a pattern, several residents), monthly medication review (a pattern, several residents), and skin integrity (a pattern, several residents).
— The neglect portion of the abuse/neglect allegation was NOT cleared. The investigative reports state only that there was no deficient practice 'related to resident abuse or pharmaceutical services'; the wound-assessment and involuntary-discharge allegations in complaint OK00073572 both resulted in citations - one for skin integrity, one for the involuntary termination notice.
— All three sampled resident bathrooms exceeded the hot-water limit (123-127F, 132-135F, and 124F). Water at 132-135F is a scald risk for a frail adult, not a paperwork issue.
— Only one survey from the last 24 months is included, so there is no earlier survey in this bundle to compare against for trends.

Summarized from Oklahoma State Department of Health survey documents. Inspections are a snapshot of specific days and sample a small number of residents.

Full inspection history

Every inspection Oklahoma has on record for this community. The rating is based on the last 2 years, so a community is not scored on something it corrected long ago — but the older record is here to read either way.

Counts toward the rating

2025-10-22Complaint investigation
Findings cited, none rising to harm
- The community failed to provide a written notice of termination which included all components of the dischargefor 1 (#3) of 3 sampled residents reviewed for discharge.
- The community failed to maintain bathing hot water temperatures not to exceed 115 degrees Fahrenheit for 3 (#6, 7, and #8) of 3 sampled resident rooms tested for hot water.
- The community failed to review monthly medications by a RN and/or pharmacist for 6 (#1, 2, 3, 4, 5, #6) of 6 sampled residents reviewed for medications.
- The community failed to assess and monitor skin integrity for a resident for 1 (#3) of 1 sampled resident reviewed for radiation and chemotherapy treatments.

Earlier inspections on record (3) — not counted toward the rating

2024-05-16Routine inspectionhistory
Findings cited, none rising to harm
- The community failed to ensure food portion sizes were served per the approved menu and in accordance with resident service contracts for three (#2, #3, and #4) of three residents reviewed for meal services.
- The community failed to complete a significant change of assessment at the initiation of a plan of accommodation of needs for two (#2, and #6) of six sampled residents.
2023-04-17Routine inspectionhistory
No deficiencies were cited
2019-11-12Complaint investigationhistory
Findings cited, none rising to harm

These are the state’s own inspection reports, which anyone can request from the Oklahoma State Department of Health. We read them; we don’t write them.

My help finding the right community costs your family nothing.

You never pay me — the community pays my fee, and only if someone I introduce moves in. And one person calls you back: me, not a call center.

The price above is not the price you’ll pay. Care-level charges, community fees, medication management and second-person fees all stack on top of that base rate. I’ll walk you through what this community really charges for someone in your loved one’s situation — and push to get the move-in fee and deposit reduced.
Whether they have a room, and would take your loved one. I’ll find out what’s actually open right now and whether they’d genuinely accept this level of care, before you spend a morning touring.
How it compares to the others nearby. I hold the same state record for every community in the metro. Their sales office will never tell you the place four miles away has a cleaner history.

Call Paul · (405) 655-5309

Call me before you contact a single community.One conversation usually saves a family weeks, and costs you nothing — here’s why, and how I get paid.

I’m Paul Swales, and this is what I do all day. A senior placement advisor is the person who finds the right community for your family and does the hard part for you. I’ve read the state health department’s inspection record on every community in this metro. I know which ones will genuinely take your loved one’s level of care, and I make the calls — so you’re not doing this alone at eleven at night on your phone.

It works like a buyer’s agent in real estate. Your family never pays me. The community pays my fee, and only if someone I introduce actually moves in. There’s no cost to your family and no obligation to keep using me.

The one catch is the order. They only pay my fee if I introduce you before you contact them yourself. Call them first and you’re a walk-in — I can’t step in as your advocate after that. It costs your family nothing either way. It only decides whether you have someone on your side.

Your next step

Oklahoma Senior Placement can get you current availability, the real monthly price, and a tour at The Arbors Assisted Living Center — at no cost to your family.

✓ Unbiased advice on communities, at no cost to your family
✓ Help with tours, comparisons, questions
✓ Serving the Oklahoma City and Tulsa metros

Call Paul now — (405) 655-5309

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Helpful guides

Cost of assisted living in Oklahoma Assisted living vs. memory care How to pay for senior care

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Location

4502 WEST RANDOLPH, ENID, OK 73703