Oklahoma Senior Placement — home
OklahomaSenior Placement
Every community vetted, every outcome verified.
THE GARDENS AT QUAIL SPRINGS ASSISTED AND MEMORY
Assisted LivingMemory Care

The Gardens At Quail Springs Assisted And Memory

14300 NORTH PORTLAND, OKLAHOMA CITY, OK 73134

Monthly Cost

$3,560 – $4,190/mo

Licensed Beds

133

County

OKLAHOMA

Care Type

Assisted Living & Memory Care

Starting price — actual cost depends on care level and room type. Call Paul for a personalized quote at no cost to your family.

What it’s like

The Gardens at Quail Springs is an assisted living and memory care community in Oklahoma City, owned and operated by Surpass Senior Living, whose direct involvement is meant to ensure personalized attention, stronger relationships, and a higher level of service. Staff go out of their way to make residents feel at home in a vibrant, socially engaged community, with a 24/7 on-site care team maintaining an average seven-minute response time.

Care focuses on dignity and consistency through personalized care plans, with help for bathing, grooming, dressing, and medication management, plus three meals a day and all utilities included under a bundled monthly rate. The memory care neighborhood is secure and staffed by dementia specialists using the New Traditions program, and residents enjoy an active social calendar of cooking clubs, card games, art classes, and worship services along with family support groups.

THE GARDENS AT QUAIL SPRINGS ASSISTED AND MEMORY photo 2THE GARDENS AT QUAIL SPRINGS ASSISTED AND MEMORY photo 3THE GARDENS AT QUAIL SPRINGS ASSISTED AND MEMORY photo 4THE GARDENS AT QUAIL SPRINGS ASSISTED AND MEMORY photo 5THE GARDENS AT QUAIL SPRINGS ASSISTED AND MEMORY photo 6THE GARDENS AT QUAIL SPRINGS ASSISTED AND MEMORY photo 7

Community Care and Amenities

Care levels, room types and features at The Gardens At Quail Springs Assisted And Memory. Not sure which of these your loved one actually needs? That’s where I can help — most families are guessing at this part, and guessing wrong is expensive.

  • Assisted Living
  • Memory Care
  • Social Activities
  • Housekeeping & Laundry
  • Fitness & Wellness
  • Outdoor Courtyard
  • Transportation
  • 24-Hour Staff
  • Medication Management
  • Respite / Short-Term Stays
  • Incontinence Care
  • Veterans / VA Benefits
  • 24/7 on-site care team
  • All utilities included
  • Housekeeping and laundry
  • Three meals daily plus snacks
  • Bathing, grooming, and dressing assistance
  • Scheduled transportation
  • Purposeful activities and wellness programming
  • Maintenance and apartment upkeep
  • Secure memory care neighborhood with dementia specialists
  • Personalized care plans
  • Family support groups
  • Cooking clubs, card games, art classes, and worship services
  • Alzheimer's Association Certified
  • New Traditions memory care program
  • Bundled monthly rate covering most services
  • Owner-operated (Surpass) with average 7-minute response time
  • Active resident committees

State Inspection Record

Oklahoma inspects every assisted living and memory care community on a regular schedule, plus any time a complaint comes in. Inspectors are state employees, not part of this site — what follows is what they found, in their own words.

Built by Paul Swales, a senior placement advisor, from Oklahoma State Department of Health inspection records — not from reviews. Assisted living and memory care have no federal star rating.

What state inspectors found

3 inspections in the last two years · 1 with no deficiencies cited · 2 with findings

State inspectors visited The Gardens at Quail Springs three times in the last two years and looked into eight separate complaints. Seven of those complaints - covering abuse, daily personal care, food temperature, call lights, laundry, cleanliness and infection control - were investigated and closed with no citation, and surveyors specifically noted seeing staff engaging with memory care residents during activities. However, families should know that one complaint was substantiated: in July 2025 the state cited the center at the most serious level (immediate jeopardy) after two memory care residents left the building unsupervised on June 21, 2025 and were found by police in a nearby hospital parking lot. Both residents were unharmed, the center corrected the problem within a day, and a follow-up state visit on August 25, 2025 confirmed all deficiencies were cleared.

  • A July 2025 complaint alleged cold food, slow call-light answers, and residents not being allowed to choose when to get out of bed. Surveyors checked the kitchen, food temperatures, and service plans and found the center in compliance. 07-08-2025
  • A separate July 2025 complaint about infection control was also not sustained - surveyors watched glove use and cleanliness and reviewed policies. 07-08-2025
  • While on site in July 2025, the surveyor repeatedly saw memory care residents spending time with staff in the common area, including during activities. 07-08-2025
  • A family member of one of the two residents involved in the elopement told the surveyor they had no concerns about the center or their relative's care. 07-08-2025
Show all 9 findings
  • After the serious July 2025 finding, the center moved quickly: the state lifted the immediate jeopardy designation the next afternoon once corrections were verified, and a follow-up visit in August confirmed every deficiency had been fixed. 07-08-2025
  • A complaint in April 2025 said residents who depend on staff were not getting help with daily care such as dressing and bathing. Surveyors watched residents, interviewed families and staff, reviewed service plans, and concluded the center was providing that care properly. 04-04-2025
  • The one citation from the April 2025 licensure survey was paperwork-related, and a follow-up review in May 2025 found the center back in substantial compliance. 04-04-2025
  • In December 2024 the state investigated four separate complaints at once - covering abuse, help with daily care, cleanliness and staffing levels - and closed all four without citing the center for anything. 12-20-2024
  • During that December visit surveyors toured the building, checked resident halls for odors, looked at how clean resident rooms were, and watched staff interacting with and assisting residents - and cited nothing. 12-20-2024

What the state also noted

  • The July 8, 2025 survey cited the center at immediate jeopardy - the state's most serious level - for failing to supervise and intervene to prevent the elopement of two memory care residents on 06/21/25. Records showed the center was not performing elopement risk assessments at admission - the director of nursing stated, 'We do not do either' - and several direct-care staff interviewed said they had no knowledge of the elopement or recent training on it.
  • The April 4, 2025 licensure survey cited an administrative deficiency, found to be widespread across the community, because the center had not notified the Health Department of a change of administrator.
  • Both cited surveys were followed by state revisits confirming correction, but the elopement citation is recent and serious enough that families should ask the center directly about current elopement risk assessments, staff training and door security.

Summarized from Oklahoma State Department of Health survey documents. Inspections are a snapshot of specific days and sample a small number of residents.

Full inspection history

Every inspection Oklahoma has on record for this community. The rating is based on the last 2 years, so a community is not scored on something it corrected long ago — but the older record is here to read either way.

Counts toward the rating

  • 2026-07-28Routine inspection

    No deficiencies were cited

  • 2025-07-08Complaint investigation

    Immediate jeopardy cited

    • The community failed to provide supervision to prevent an elopement for 2 (#1 and #2) of 4 sampled residents reviewed for elopement.
    • The community failed to provide supervision and intervene for Residents #1 and #2 to prevent elopement.
  • 2025-04-04Complaint investigation

    Findings cited, none rising to harm

    • The community failed to ensure substantial changes to the application had been made to the department.
  • 2024-12-20Complaint investigation

    No deficiencies were cited

Earlier inspections on record (8) — not counted toward the rating
  • 2024-06-21Routine inspectionhistory

    No deficiencies were cited

  • 2024-03-01Complaint investigationhistory

    Findings cited, none rising to harm

    • The community failed to advise the resident and the resident's representative of the risks associated with the use of a seat belt ina wheelchair for one (#3) of six sampled residents reviewed for risk management.
    • The community failed to ensure assessments were maintained for five years for two (#14 and #15) of eight sampled residents reviewed for assessments.
    • The community failed to ensure qualified staff for colostomy care was provided for two (#3 and #4) of two sampled residents reviewed for colostomy care.
    • The community failed to ensure bathing assistance was provided per contract for one (#5) of three sampled residents reviewed for bathing assistance.
  • 2024-01-12Complaint investigationhistory

    Findings cited, none rising to harm

    • The community failed to assess, monitor and intervene in a timely manner for a change in condition.
    • The community failed to ensure adequate staff to meet the needs of the residents.
    • The community failed to complete a comprehensive assessment for one (#5) of nine sampled residents whose assessments were reviewed.
    • The community failed to administer medication according to the physician's order for one (#3) of three sampled residents reviewed for assessing, monitoring, and intervening in a change in condition.
  • 2023-06-06Complaint investigationhistory

    Findings cited, none rising to harm

    • The community failed to maintain all resident assessments for five years, for five (#1, 2, 7, 8, and #10) of 10 residents reviewed for resident assessments.
    • The community failed to ensure only pasteurized eggs were used and thoroughly cooked.
  • 2022-10-28Complaint investigationhistory

    No deficiencies were cited

  • 2022-08-31Complaint investigationhistory

    Immediate jeopardy cited

    • The community failed to ensure agency staff were knowledgeable on the facility policy for abuse and neglect and use of restraints prior to providing care to residents in the memory care unit.
    • The community failed to prevent abuse (use of restraints) for two (#1 and #2) of three sampled residents reviewed for abuse.
    • The community failed to report it until Monday 08/22/22.
    • The community failed to report an allegation of abuse within one business day for two (#1 and #2) of two sampled residents reviewed for abuse.
  • 2021-06-22Complaint investigationhistory

    Findings cited, none rising to harm

    • The community failed to ensure medications were not administered after they were discontinued for one (#1) of nine sampled residents who were reviewed for medication administration.
  • 2019-11-25Complaint investigationhistory

    No deficiencies were cited

These are the state’s own inspection reports, which anyone can request from the Oklahoma State Department of Health. We read them; we don’t write them.

Want the actual survey? Enter your contact information and we’ll email it to you.

My help finding the right community costs your family nothing.

You never pay me — the community pays my fee, and only if someone I introduce moves in. And one person calls you back: me, not a call center.

  • The price above is not the price you’ll pay. Care-level charges, community fees, medication management and second-person fees all stack on top of that base rate. I’ll walk you through what this community really charges for someone in your loved one’s situation — and push to get the move-in fee and deposit reduced.
  • Whether they have a room, and would take your loved one. I’ll find out what’s actually open right now and whether they’d genuinely accept this level of care, before you spend a morning touring.
  • How it compares to the others nearby. I hold the same state record for every community in the metro. Their sales office will never tell you the place four miles away has a cleaner history.
Call Paul · (405) 655-5309
Call me before you contact a single community.One conversation usually saves a family weeks, and costs you nothing — here’s why, and how I get paid.
Paul Swales, Senior Placement Advisor at Oklahoma Senior Placement

I’m Paul Swales, and this is what I do all day. A senior placement advisor is the person who finds the right community for your family and does the hard part for you. I’ve read the state health department’s inspection record on every community in this metro. I know which ones will genuinely take your loved one’s level of care, and I make the calls — so you’re not doing this alone at eleven at night on your phone.

It works like a buyer’s agent in real estate. Your family never pays me. The community pays my fee, and only if someone I introduce actually moves in. There’s no cost to your family and no obligation to keep using me.

The one catch is the order. They only pay my fee if I introduce you before you contact them yourself. Call them first and you’re a walk-in — I can’t step in as your advocate after that. It costs your family nothing either way. It only decides whether you have someone on your side.

Your next step

Oklahoma Senior Placement can get you current availability, the real monthly price, and a tour at The Gardens At Quail Springs Assisted And Memory — at no cost to your family.

  • Unbiased advice on communities, at no cost to your family
  • Help with tours, comparisons, questions
  • Serving the Oklahoma City and Tulsa metros
Call Paul now — (405) 655-5309
or request a tour

Pick a Date

Tour Type

By submitting, you agree Oklahoma Senior Placement may contact you by phone and email about this tour request. Texting is optional and never required. We never sell your information or share your phone number with third parties for marketing. See our Privacy Policy.

Location

14300 NORTH PORTLAND, OKLAHOMA CITY, OK 73134