The Mansion At Waterford

What state inspectors found

2 inspections in the last two years · 2 with findings

Inspectors visited The Mansion at Waterford twice in the last two years, and both visits ended with citations, so this is not a spotless record. The repeat problem was medication administration, and it was more than paperwork. In October 2025 the state found one resident — admitted with Parkinson's disease, stage 3 kidney disease and pulmonary hypertension — did not receive five prescribed doses on one day in November 2024 and had 13 missed medication opportunities on one day in December 2024, including Parkinson's, blood pressure and pain medications, with no reason charted. In May 2026 the state cited the center again: a resident's reflux medication was not given for five days in a row, and two doses of a hydrocodone/acetaminophen pain medication were not given to another resident. At the same time, the heavier allegations that brought inspectors in — a resident wandering off, retaliation, neglect of daily care, abuse concerns and billing complaints — were investigated on site and none resulted in a citation, and surveyors described staff helping residents at meals, leading activities, redirecting memory care residents, and housekeeping cleaning rooms throughout the day. The state confirmed the October 2025 problems were corrected by December 2025 and accepted the center's correction plan after the May 2026 visit, though this record contains no revisit verifying the May 2026 corrections. If you tour, ask directly how they now make sure every prescribed dose is actually given, not just initialed, and ask to see the results of the weekly medication audits they promised.

• When inspectors spent several days in the memory care unit in May 2026, they watched residents at meals, in their rooms, in common areas and taking part in activities, and saw staff helping residents with their meals while housekeeping cleaned rooms throughout the day. 05-29-2026
• During the same visit, inspectors observed staff interacting with residents, providing activities, and redirecting residents. 05-29-2026
• A complaint alleging the center did not supervise residents well enough to prevent someone wandering off was investigated on site over several days in May 2026, and no citation for supervision or elopement resulted. 05-29-2026
• Complaints in May 2026 also alleged problems with food choices, room cleanliness, retaliation against residents, and ADL (bathing, dressing, toileting) care for dependent residents. Inspectors toured, interviewed residents and staff, reviewed grievances and Resident Council minutes, and none of those allegations resulted in a citation. 05-29-2026

Summarized from Oklahoma State Department of Health survey documents. Inspections are a snapshot of specific days and sample a small number of residents.