OSP
OklahomaSenior Placement
TOWN VILLAGE ASSISTED LIVING
Assisted Living

Town Village Assisted Living

13000 NORTH MAY AVENUE, NICHOLS HILLS, OK 73120

About

Town Village is an Integrated Senior Lifestyles community in the Nichols Hills area of Oklahoma City, positioned as a place where "independent spirit meets independent living" and where independence and peace of mind go hand in hand. The community offers light-filled senior apartments in a warm atmosphere with elegant surroundings, resort-style amenities, and compassionate support, in a pet-friendly setting near Oklahoma City shopping, dining, and cultural attractions.

The community offers independent living, assisted living, and respite care, with assisted living services including medication management, mobility assistance, and support with daily activities, plus certified caregivers available around the clock. Daily life features restaurant-style dining from a rotating menu with meals prepared to order, a bistro cafe and coffee bar, a theater room, fitness and wellness center, salon and barber services, resident lounges, game rooms, and a library, along with landscaped courtyards, walking trails, weekly housekeeping and laundry, and a full calendar of activities and off-site field trips.

  • Care levels: Independent Living, Assisted Living, Respite Care
  • Pricing starts around $2,375/month
  • 43 licensed beds

Monthly Cost

$2,375 – $3,350/mo

Licensed Beds

43

County

OKLAHOMA

Care Type

ALF

Starting price — actual cost depends on care level and room type. Call Paul for a personalized quote at no cost.

OSP RatingOSP GoodHow we rate: the OSP Rating is built from this community’s Oklahoma State Department of Health (OSDH) survey history — weighing how recent, how frequent, and how serious the state’s inspection findings are. (Assisted living has no federal star rating, so we base it on the state’s public survey record.)

Gooda clean, solid state inspection record — better than most Oklahoma communities.

Based on Oklahoma state (OSDH) survey history — assisted living and memory care have no federal star rating.

What state inspectors found

2 inspections in the last two years · 2 with findings

Town Village was inspected twice in the last two years, and the state cited problems both times — so this is not a spotless record. In March 2025 inspectors cited an unclean kitchen, a nebulizer stored improperly and a family not told about x-ray results, and found that only two staff were scheduled overnight when one resident's care plan called for three during transfers; the community corrected all of it and the state verified substantial compliance effective April 9, 2025. The May 2026 inspection was lighter. Surveyors handled three complaints: two alleging too little staff and residents needing more care than the community should provide, and a third alleging a resident had suspicious injuries of unknown origin. The staffing and level-of-care complaints were investigated in depth — surveyors watched residents during meals, medication passes and transfers, interviewed residents about feeling safe, and contacted family representatives — and the only citation was unlabeled food in a refrigerator and a cook without a beard net. The injury complaint was closed without further investigation because the resident named in it was found to live in independent living rather than the assisted living center, so nothing was concluded about it either way. Kitchen and food-service practices were cited at both inspections. If you tour, it is fair to ask how overnight staffing is set, how many caregivers assist residents who need help transferring, and how the community tracks and reports unexplained injuries.

  • During the May 2026 inspection, surveyors spent three days watching daily life at the community — residents at meals, in their own rooms, in common areas, during medication passes, during transfers, and while staff helped them with everyday personal care. 05-06-2026
  • Two of the three complaints investigated in May 2026 alleged that there was not enough staff to care for residents and that some residents needed more care than the community should be providing. The state investigated both, and the only citation on the inspection report was about kitchen food labeling and a beard net — nothing about staffing or level of care. 05-06-2026
  • Surveyors talked directly with residents about whether they felt safe and whether help came when they needed it, and also contacted residents' family representatives about the care being given. 05-06-2026
  • Inspectors reviewed the paperwork behind the care — doctors' orders, care plans, progress notes, assessments — along with the community's incident reports, complaint reports and staff compliance records. 05-06-2026
Show all 7 findings
  • Fewer problems were cited at the second inspection. In March 2025 the state cited three separate deficiencies, including one about having enough staff on the night shift for a safe transfer; in May 2026 the staffing and resident-rights citations were not repeated and the only citation was about kitchen practices. 05-06-2026
  • A March 2025 complaint raised eight separate concerns, including abuse and retaliation against residents who spoke up. After investigating, the state cited two deficiencies tied to that complaint, and no citation for abuse or retaliation appears anywhere on the report. 03-07-2025
  • After the March 2025 inspection, the community fixed what the state found and the state confirmed it — an April 14, 2025 review found the community back in substantial compliance, effective April 9, 2025. 03-07-2025

What the state also noted

  • Deficiencies were cited at both surveys, and both letters state the deficiencies "represented the potential for more than minimal harm."
  • March 2025 citations: an unclean kitchen (dirty dishes left overnight, trash and used gloves on the floor), improper nebulizer storage and failure to notify a resident's representative of x-ray results, and failure to ensure adequate staff for a safe transfer for one resident whose plan called for three staff.
  • May 2026 citation: refrigerated food removed from original containers was not labeled or dated, and one cook worked in food prep with exposed facial hair and no beard net.
  • Food storage, preparation and service was cited at both consecutive surveys, so this is a repeat deficiency area rather than a one-off.
  • One of the three May 2026 complaints (#OK00090782) alleged a resident had suspicious injuries of unknown origin. The surveyor closed it after finding the named resident lived as an independent resident and wrote that "No further investigation was conducted due to this status" — the allegation was neither substantiated nor cleared.
  • The bundle contains an accepted plan of correction for the May 2026 survey but no follow-up revisit letter, so the state's verification of those 2026 corrections is not documented here.
  • The state's summaries do not spell out which specific allegations were substantiated, so the counts of substantiated complaints are approximate.

Summarized from Oklahoma State Department of Health survey documents. Inspections are a snapshot of specific days and sample a small number of residents.

Paul Swales, Senior Placement Advisor at Oklahoma Senior Placement

Call me before you call them. Once you contact the community directly, they treat you as a walk-in — and I usually can't step in as your advocate anymore. Reach me first and you keep someone on your side for the whole search, free. There are a couple of things about this community I'd tell you on the phone that aren't on this page.

Paul Swales, Senior Placement Advisor · Oklahoma Senior Placement

(405) 655-5309

Services & amenities

  • Restaurant-Style Dining
  • Social Activities
  • Housekeeping & Laundry
  • Fitness & Wellness
  • Beauty Salon
  • Outdoor Courtyard
  • 24-Hour Staff
  • Medication Management
  • Pet Friendly
  • Diabetic Care
  • Transportation
  • Respite / Short-Term Stays
  • Assisted living personal care
  • Mobility assistance
  • Certified caregivers available 24/7
  • 24-hour emergency call system
  • Restaurant-style, made-to-order dining
  • Bistro cafe and coffee bar
  • Weekly housekeeping and laundry
  • Fitness and wellness center
  • Salon and barber services
  • Theater / movie room
  • Resident lounges, game rooms, and library
  • Landscaped courtyards and walking trails
  • Activities, social events, and off-site field trips
  • Pet-friendly community

Care levels offered

Independent LivingAssisted LivingRespite Care

Special features

  • Resort-style amenities
  • On-site theater room and coffee bar
  • Pet-friendly
  • Near Nichols Hills / OKC shopping, dining, and culture
  • Respite care available

More photos

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Schedule a Tour

Oklahoma Senior Placement can guide you through options at TOWN VILLAGE ASSISTED LIVING — no cost, no obligation.

Paul Swales, Senior Placement Advisor

(405) 655-5309
  • Free, unbiased advice on communities
  • Help with tours, comparisons, questions
  • Serving the Oklahoma City metro exclusively

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Get Help Placing a Loved One

Oklahoma Senior Placement helps families find the right assisted living community at no cost to you. Call us for current availability, pricing, and a personal tour at Town Village Assisted Living.

Location

13000 NORTH MAY AVENUE, NICHOLS HILLS, OK 73120