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TOWN VILLAGE ASSISTED LIVING
Assisted Living

Town Village Assisted Living

13000 NORTH MAY AVENUE, NICHOLS HILLS, OK 73120

Monthly Cost

$2,375 – $3,350/mo

Licensed Beds

43

County

OKLAHOMA

Care Type

Assisted Living

Starting price — actual cost depends on care level and room type. Call Paul for a personalized quote at no cost to your family.

What it’s like

Town Village is an Integrated Senior Lifestyles community in the Nichols Hills area of Oklahoma City, positioned as a place where "independent spirit meets independent living" and where independence and peace of mind go hand in hand. The community offers light-filled senior apartments in a warm atmosphere with elegant surroundings, resort-style amenities, and compassionate support, in a pet-friendly setting near Oklahoma City shopping, dining, and cultural attractions.

The community offers independent living, assisted living, and respite care, with assisted living services including medication management, mobility assistance, and support with daily activities, plus certified caregivers available around the clock. Daily life features restaurant-style dining from a rotating menu with meals prepared to order, a bistro cafe and coffee bar, a theater room, fitness and wellness center, salon and barber services, resident lounges, game rooms, and a library, along with landscaped courtyards, walking trails, weekly housekeeping and laundry, and a full calendar of activities and off-site field trips.

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Community Care and Amenities

Care levels, room types and features at Town Village Assisted Living. Not sure which of these your loved one actually needs? That’s where I can help — most families are guessing at this part, and guessing wrong is expensive.

  • Independent Living
  • Assisted Living
  • Respite Care
  • Restaurant-Style Dining
  • Social Activities
  • Housekeeping & Laundry
  • Fitness & Wellness
  • Beauty Salon
  • Outdoor Courtyard
  • 24-Hour Staff
  • Medication Management
  • Pet Friendly
  • Diabetic Care
  • Transportation
  • Respite / Short-Term Stays
  • Assisted living personal care
  • Mobility assistance
  • Certified caregivers available 24/7
  • 24-hour emergency call system
  • Restaurant-style, made-to-order dining
  • Bistro cafe and coffee bar
  • Weekly housekeeping and laundry
  • Fitness and wellness center
  • Salon and barber services
  • Theater / movie room
  • Resident lounges, game rooms, and library
  • Landscaped courtyards and walking trails
  • Activities, social events, and off-site field trips
  • Pet-friendly community
  • Resort-style amenities
  • On-site theater room and coffee bar
  • Near Nichols Hills / OKC shopping, dining, and culture
  • Respite care available

State Inspection Record

Oklahoma inspects every assisted living and memory care community on a regular schedule, plus any time a complaint comes in. Inspectors are state employees, not part of this site — what follows is what they found, in their own words.

Built by Paul Swales, a senior placement advisor, from Oklahoma State Department of Health inspection records — not from reviews. Assisted living and memory care have no federal star rating.

What state inspectors found

2 inspections in the last two years · 2 with findings

Town Village was inspected twice in the last two years, and the state cited problems both times — so this is not a spotless record. In March 2025 inspectors cited an unclean kitchen, a nebulizer stored improperly and a family not told about x-ray results, and found that only two staff were scheduled overnight when one resident's care plan called for three during transfers; the community corrected all of it and the state verified substantial compliance effective April 9, 2025. The May 2026 inspection was lighter. Surveyors handled three complaints: two alleging too little staff and residents needing more care than the community should provide, and a third alleging a resident had suspicious injuries of unknown origin. The staffing and level-of-care complaints were investigated in depth — surveyors watched residents during meals, medication passes and transfers, interviewed residents about feeling safe, and contacted family representatives — and the only citation was unlabeled food in a refrigerator and a cook without a beard net. The injury complaint was closed without further investigation because the resident named in it was found to live in independent living rather than the assisted living center, so nothing was concluded about it either way. Kitchen and food-service practices were cited at both inspections. If you tour, it is fair to ask how overnight staffing is set, how many caregivers assist residents who need help transferring, and how the community tracks and reports unexplained injuries.

  • During the May 2026 inspection, surveyors spent three days watching daily life at the community — residents at meals, in their own rooms, in common areas, during medication passes, during transfers, and while staff helped them with everyday personal care. 05-06-2026
  • Two of the three complaints investigated in May 2026 alleged that there was not enough staff to care for residents and that some residents needed more care than the community should be providing. The state investigated both, and the only citation on the inspection report was about kitchen food labeling and a beard net — nothing about staffing or level of care. 05-06-2026
  • Surveyors talked directly with residents about whether they felt safe and whether help came when they needed it, and also contacted residents' family representatives about the care being given. 05-06-2026
  • Inspectors reviewed the paperwork behind the care — doctors' orders, care plans, progress notes, assessments — along with the community's incident reports, complaint reports and staff compliance records. 05-06-2026
Show all 7 findings
  • Fewer problems were cited at the second inspection. In March 2025 the state cited three separate deficiencies, including one about having enough staff on the night shift for a safe transfer; in May 2026 the staffing and resident-rights citations were not repeated and the only citation was about kitchen practices. 05-06-2026
  • A March 2025 complaint raised eight separate concerns, including abuse and retaliation against residents who spoke up. After investigating, the state cited two deficiencies tied to that complaint, and no citation for abuse or retaliation appears anywhere on the report. 03-07-2025
  • After the March 2025 inspection, the community fixed what the state found and the state confirmed it — an April 14, 2025 review found the community back in substantial compliance, effective April 9, 2025. 03-07-2025

What the state also noted

  • May 2026 citation: refrigerated food removed from original containers was not labeled or dated, and one cook worked in food prep with exposed facial hair and no beard net.
  • One of the three May 2026 complaints (#OK00090782) alleged a resident had suspicious injuries of unknown origin. The surveyor closed it after finding the named resident lived as an independent resident and wrote that "No further investigation was conducted due to this status" — the allegation was neither substantiated nor cleared.
  • The bundle contains an accepted plan of correction for the May 2026 survey but no follow-up revisit letter, so the state's verification of those 2026 corrections is not documented here.
  • March 2025 citations: an unclean kitchen (dirty dishes left overnight, trash and used gloves on the floor), improper nebulizer storage and failure to notify a resident's representative of x-ray results, and failure to ensure adequate staff for a safe transfer for one resident whose plan called for three staff.
  • Deficiencies were cited at both surveys, and both letters state the deficiencies "represented the potential for more than minimal harm."
  • Food storage, preparation and service was cited at both consecutive surveys, so this is a repeat deficiency area rather than a one-off.
  • The state's summaries do not spell out which specific allegations were substantiated, so the counts of substantiated complaints are approximate.

Summarized from Oklahoma State Department of Health survey documents. Inspections are a snapshot of specific days and sample a small number of residents.

Full inspection history

Every inspection Oklahoma has on record for this community. The rating is based on the last 2 years, so a community is not scored on something it corrected long ago — but the older record is here to read either way.

Counts toward the rating

  • 2026-05-06Complaint investigation

    Findings cited, none rising to harm

  • 2025-03-07Complaint investigation

    Findings cited, none rising to harm

    • The community failed to ensure there was adequate staff to accommodate safe transfers for 1 (#4) of 9 sampled residents reviewed for safe transferring needs.
    • The community failed to maintain a clean and sanitary kitchen.
Earlier inspections on record (3) — not counted toward the rating
  • 2024-02-28Complaint investigationhistory

    Findings cited, none rising to harm

    • The community failed to ensure coordination of care with a third party provider for two (#1 and #2) of two sampled residents reviewed for coordination of care.
    • The community failed to prevent new or worsening pressure wounds.
    • The community failed to ensure residents were provided timely incontinent care.
  • 2023-06-07Complaint investigationhistory

    Findings cited, none rising to harm

    • The community failed to ensure the kitchen and food service equipment were kept clean and in good repair.
  • 2022-11-16Complaint investigationhistory

    Findings cited, none rising to harm

    • The community failed to maintain a complete/accurate clinical medical record for one (#2) of four sampled residents reviewed for medical records.
    • The community failed to ensure medications were administered according to physician orders for two (#2 and #3) of 8 residents reviewed for medications.
    • The community failed to ensure quality of care according to standard practices to prevent urinary tract infections was conducted.
    • The community failed to ensure an annual assessment had been completed for one (#1) of four sampled residents reviewed for annual assessments.

These are the state’s own inspection reports, which anyone can request from the Oklahoma State Department of Health. We read them; we don’t write them.

Want the actual survey? Enter your contact information and we’ll email it to you.

My help finding the right community costs your family nothing.

You never pay me — the community pays my fee, and only if someone I introduce moves in. And one person calls you back: me, not a call center.

  • The price above is not the price you’ll pay. Care-level charges, community fees, medication management and second-person fees all stack on top of that base rate. I’ll walk you through what this community really charges for someone in your loved one’s situation — and push to get the move-in fee and deposit reduced.
  • Whether they have a room, and would take your loved one. I’ll find out what’s actually open right now and whether they’d genuinely accept this level of care, before you spend a morning touring.
  • How it compares to the others nearby. I hold the same state record for every community in the metro. Their sales office will never tell you the place four miles away has a cleaner history.
Call Paul · (405) 655-5309
Call me before you contact a single community.One conversation usually saves a family weeks, and costs you nothing — here’s why, and how I get paid.
Paul Swales, Senior Placement Advisor at Oklahoma Senior Placement

I’m Paul Swales, and this is what I do all day. A senior placement advisor is the person who finds the right community for your family and does the hard part for you. I’ve read the state health department’s inspection record on every community in this metro. I know which ones will genuinely take your loved one’s level of care, and I make the calls — so you’re not doing this alone at eleven at night on your phone.

It works like a buyer’s agent in real estate. Your family never pays me. The community pays my fee, and only if someone I introduce actually moves in. There’s no cost to your family and no obligation to keep using me.

The one catch is the order. They only pay my fee if I introduce you before you contact them yourself. Call them first and you’re a walk-in — I can’t step in as your advocate after that. It costs your family nothing either way. It only decides whether you have someone on your side.

Your next step

Oklahoma Senior Placement can get you current availability, the real monthly price, and a tour at Town Village Assisted Living — at no cost to your family.

  • Unbiased advice on communities, at no cost to your family
  • Help with tours, comparisons, questions
  • Serving the Oklahoma City and Tulsa metros
Call Paul now — (405) 655-5309
or request a tour

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Location

13000 NORTH MAY AVENUE, NICHOLS HILLS, OK 73120